Director with 14 years experience in frontline homeless services in London, 10 of which have been at management or director level. Leads with compassion and transparency, facilitating communication both internally and externally and driving continuous improvement in service delivery. Expertise in trauma-informed care, psychologically informed environments and working in a constantly changing funding environment. Experience providing operational oversight, coaching, mentoring and training to a range of teams and developing innovative interventions to reduce instances of rough sleeping and the impact it has on individuals.
Overseeing 27 distinct teams with a combined budget of £16 million pounds, delivering accommodation, street outreach and health interventions to vulnerable adults across London, Surrey and Sussex, liaising with Central Services including finance, people, property, fundraising and communications in order to ensure the smooth running and operational viability of all teams as well as developing new business.
Operational oversight of 8 hostels and assessment centres.
Assessing and arranging all client moves across 450 bedspaces within the Lambeth Vulnerable Adults Pathway, which consisted of numerous hostels and supported housing units.
Managing a 42 bed hostel for people over 40 years old with complex needs.
Managing 30 bedspaces across 3 sites, housing people with histories of homelessness and complex needs.
Deputy Manager in a 19 bedspace hostel for people with complex needs which was the first Psychologically Informed Environment Pilot within England with embedded psychologists working alongside management and staff.
Keyworker in a hostel and supported housing project specialising in working with women engaged in street based prostitution.
Keyworker in a 69 bed hostel in Vauxhall specialising in working with people with recent histories of rough sleeping and challenging behaviour. Held specialisms in domestic violence and data recording as well as leading on trainee development.
Paid intern contributing to work with the European Policy Action Centre on Violence Against Women.
Supporting the Anti-Trafficking Coordinator.
Administrator in Affinity Insurance and McCarrick Woods Engineers. Sales assistant in Lush and Waterstone's.
Completed RYA Dinghy Instructor course and taught sailing to children and adults.
Kristian Draper
Director of Services
Thames Reach
kristian.draper@thamesreach.org.uk