Isobel Hines
City of London, Marylebone
Summary
A dedicated and ambitious individual who strives to achieve a high standard in whatever is undertaken. Highly enthusiastic, target driven, with a passion to succeed.
Customer-orientated, strategic-thinking Sales Professional with 15 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections and revealing customer needs to deliver solutions.
Overview
19
19
years of professional experience
4038
4038
years of post-secondary education
Work history
Real estate agent
London Property Consultants
London, Mayfair
09.2022 - Current
- Negotiated successful property deals by building strong relationships with clients.
- Maintained up-to-date knowledge of the property market trends for competitive advantage.
- Established a network of contacts within the real estate industry, benefiting from mutual referrals and collaborations.
- Conducted market research to provide accurate property valuations.
- Conducted comprehensive property viewings, securing numerous sales.
- Conducted intensive property market research to stay abreast of trends and developments.
- Used proven sales and negotiation abilities to achieve optimal sale and rental prices.
- Listing's in Dubai , Cyrpus and Marbella.
Business development manager
Smile direct club
London, United Kingdom
07.2021 - 12.2023
- Conducted sales presentations to build customer relationship and understanding of the brand and products .
- Built brand presence by developing strong relationships with key opinion leaders around the UK.
- Maximised sales opportunities, representing company at face-to-face and virtual workshops and events.
- Drove team performance by setting clear, achievable KPIs, using data and sales tools.
- Trained sales staff in around the UK for best practice, improving lead and Kpi's.
- Effectively resolved customer problems and complaints, improving customer satisfaction.
- Ensured Kpi's was met and exceeded monthly , quarterly, yearly.
Business development manager
Align Technology
Birmingham, West midlands
07.2016 - 07.2021
- Ensured Kpi's were met or exceeded each month, quarterly or yearly.
- Facilitated a smooth sales process by managing pipeline and recording lead activity in Salesforce.
- Built brand presence by developing strong relationships with key Doctors.
- Conducted sales presentations to build customer understanding of value proposition.
- Set highest personal performance standards for self.
- Educated customers on products to ensured the practice is clinically comfortable with Invisalign and iTero products and other services.
- Negotiated contracts with vendors to secure best possible terms.
Specialist Head Dental Nurse
Midland Smile Centre - Multi Sight Dental
Birmingham
09.2006 - 07.2016
- Specialist Dental nurse - Implantology , Orthodontics , Sedation.
- Provided excellent patient care from arrival to treatment completion.
- Provided outstanding support to dentists throughout practical treatment procedures for positive outcomes.
- Worked alongside practice manager to ensure the practice is to Care Quality
- Commission & General Dental Care standards
- Carried out weekly meetings with all nurses to ensure all protocols and ways to improve good practice was being met
- Overlooking all other nurses and supporting them if needed
- Treatment coordinator for the orthodontic clinic carrying out consultations with all details of private treatment the patient before Ortho examination
- Following up after appointment with excellent patient care
- Achieving targets for the sales for orthodontic treatment.
- Assigned training exercises and skill assessments to newly hired employees.
Education
Diploma of Higher Education - Dental Nurse
Methew Boulton
BirminghamBachelor of Arts - Law
Regents University London
London 09.2022 -
mini MBA Entrepreneurship - Business
London School of Business
LondonNFOPP - Estate Agency
Career Genius
United Kingdom Skills
- Passion to succeed
- Ability to Work Under Pressure
- Leadership Skills
- Friendly and Outgoing
- Can do attitude
- Strategic selling
- Sales and marketing
- Problem Solving Skills
- Multitasking Skills
- Superior Customer Service skills
Interests
Gym , Horse riding, travelling , Yoga.
Additional Information
- .
Timeline
Real estate agent
London Property Consultants
09.2022 - Current
Bachelor of Arts - Law
Regents University London
09.2022 -
Business development manager
Smile direct club
07.2021 - 12.2023
Business development manager
Align Technology
07.2016 - 07.2021
Specialist Head Dental Nurse
Midland Smile Centre - Multi Sight Dental
09.2006 - 07.2016
Diploma of Higher Education - Dental Nurse
Methew Boulton
mini MBA Entrepreneurship - Business
London School of Business
NFOPP - Estate Agency
Career Genius
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