Summary
Overview
Work history
Education
Skills
Timeline
Generic

Isobel Bayliss

Maulden,Beds

Summary

Client-focused Employment Specialist with 3 years of experience working with service users with a range of Mental Health needs and Learning Differences. Skilled in networking to build relationships and contacts within the industry. Key areas of strength include Employability skills advice and CV development, interviewing and job applications. I am able to help and guide service users into rewarding job roles based on their skills and interests. I am part of the Job Retention Network and have a vast knowledge in job retention and career development.


My key achievements in my current role include creating and delivering Wellbeing and Employability workshops to DWP claimants on as a trial, this is now being delivered on a regular basis. I have also worked hard to secure a 3 year commission extension for the local borough through extensive networking.

Overview

9
9
years of professional experience

Work history

Employment Specialist

Richmond Fellowship
11.2021 - Current
  • Updating client CVs to best represent strengths and experience.
  • Assessing and developing client employability skills.
  • Offering tailored career guidance and employability advice to meet individual needs.
  • Setting achievable employment goals to build client confidence.
  • Helping clients retain and regain employment positions via one to one mentoring.
  • Coaching clients on interview preparation and techniques.
  • Supporting clients with mental health needs and learning differences in sourcing paid and voluntary work.
  • Managing high-risk, complex client cases with sensitivity.
  • Signposting partner agencies to improve client opportunities.

Higher Level Teaching Assistant

Lea Manor High School
09.2020 - 11.2021


  • Prepared engaging, effective learning materials to boost stimulation and encourage further academic interest.
  • Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
  • Responsible for the planning, adapting and delivering of English interventions to up to 15 pupils
  • Data analysis and progress monitoring for students with Special Education Needs
  • Communicating regularly with parents/carers, colleagues and external agencies
  • Provide emotional, behavioural and academic support to a range of pupils
  • Complete regular CPD training to enhance knowledge, especially in areas such as safeguarding and GDPR.

Travel Money Advisor

Travelex
Dunstable
12.2019 - 06.2020
  • Duties include serving customers, handling money, daily reporting, working on the till, taking phone calls and responding to emails
  • Strived to reach set sales and revenue targets.
  • Advised customers on visas and travel safety.

Sales Assistant

H&M
Luton
10.2017 - 10.2019
  • Managed till operations and assisted customers with queries and recommendations.
  • Received and processed product returns.

Receptionist

La Unique Ltd
Luton
01.2017 - 09.2017
  • Delivered front of house duties with warm and professional manner.
  • Answered and helped resolve enquiries from clients, suppliers and general public.
  • Provided administration support to salon employees

Retail Assistant

Primark Stores
Luton
06.2015 - 07.2016
  • Greeted customers and offered assistance with selecting items and completing purchases.
  • Delivered a great in-store experience through positive and attentive customer service.

Education

Bachelors of Science degree - Psychology, Counselling and Psychotherapies

University of Bedfordshire

Bachelors / Undergraduate - Cognitive and Clinical Psychology

University of Westminster
London

NHS Care Certificate -

NHS East London Foundation Trust

Higher Level Teaching Assistant (level 4) -

Lea Manor High School Performing Arts College
Luton
2021

A-Levels - History, Psychology, English Language, Media Studies

Manshead Sixth Form

GCSEs -

Manshead Upper School

Safeguarding and GDPR procedures - undefined

2021

Skills

  • Strong listening and communication skills
  • The ability to motivate and build a professional working relationship with people and clients in a short space of time
  • Empathetic and non-judgemental attitude in all areas of work
  • A flexible approach to work and able to adapt to ever changing environments
  • The ability to work autonomously and manage your own caseload
  • Great team working and interpersonal skills
  • Strong networking skills for widening contacts within relevant industries

Timeline

Employment Specialist

Richmond Fellowship
11.2021 - Current

Higher Level Teaching Assistant

Lea Manor High School
09.2020 - 11.2021

Travel Money Advisor

Travelex
12.2019 - 06.2020

Sales Assistant

H&M
10.2017 - 10.2019

Receptionist

La Unique Ltd
01.2017 - 09.2017

Retail Assistant

Primark Stores
06.2015 - 07.2016

Bachelors of Science degree - Psychology, Counselling and Psychotherapies

University of Bedfordshire

Bachelors / Undergraduate - Cognitive and Clinical Psychology

University of Westminster

NHS Care Certificate -

NHS East London Foundation Trust

Higher Level Teaching Assistant (level 4) -

Lea Manor High School Performing Arts College

A-Levels - History, Psychology, English Language, Media Studies

Manshead Sixth Form

GCSEs -

Manshead Upper School

Safeguarding and GDPR procedures - undefined

Isobel Bayliss