Isobel Longworth
Marple,Stockport
Summary
Gifted individual with superior people skills. Knowledgeable in food allergies, sensitivities and intolerances. Pursing part-time Waiter position with seasonal establishment. I am currently an outgoing Waitress eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. As well as that, I am enthusiastic and adapt well at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
2
2
years of professional experience
Work History
Waitress
Charley Gadd
Marple, Stockport
05.2022 - Current
- Demonstrated exceptional memory and communication skills for reliable and trusted service.
- Received complaints and offered remedial action to help improve customer experiences.
- Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Brainstormed strategies to encourage successful teamwork.
- On average saw to around 30 customers per day
McDonald's crew member
Leanne Cowey
Stockport
03.2023 - 03.2024
- Maximised restaurant cleanliness and accessibility.
- Ran orders from kitchen to dining areas.
- Worked fast and accurately to meet customer needs and service goals.
- Operated cash register to take payments and process orders.
- Followed optimum procedures and daily checklists to keep establishment in compliance with health and safety codes.
- Flexibly took on various roles to support workflow.
- Greeted customers and provided excellent customer service.
- Encouraged teamwork through open communication and leadership.
- Served around 80 customers per shift
Pub worker
Jenny Kinsella
Marple, Stockport
11.2021 - 02.2022
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
- Safely and responsibly transported construction supplies to relevant locations, aiding effective, efficient labouring operations.
- Adhered to site health and safety guidelines, maintaining safe, secure working environments.
- Organised ingredients for planned dishes and associated garnishes.
- Prepared and cooked dishes with accuracy and efficiency for well-timed food service.
- Maintained organised kitchen stations with meticulous care and precision, promoting team productivity.
Education
A-Levels - Law
Aquinas College
Stockport 09.2022 -
Skills
I am 18 years old and have worked in quite a few different scenarios I am hardworking and have great customer service experience Some of these things I have learnt and improved on due to working in such different environments these include the following:
- Conflict resolution techniques
- Hospitality expertise
- Outstanding customer service
- Problem solving
- Health and Safety awareness
- Supply stocking
- Allergy awareness
- Food hygiene regulations
- Expert multitasker
- Upbeat, outgoing and positive
- Strong communication
- Highly responsible and reliable
If I was to describe myself I would say I am very kindhearted, empathetic, somewhat funny, helpful, a great listener and most of all a warm hearted individual who takes not only work but even college work or a minor inconvenience and will find a solution to mine or anyone else's problem where I can
Affiliations
- Horse Riding
- Law
- Problem solving
- Painting
- Bike riding
- Helping Others
References
References available upon request.
Timeline
McDonald's crew member
Leanne Cowey
03.2023 - 03.2024
A-Levels - Law
Aquinas College
09.2022 -
Waitress
Charley Gadd
05.2022 - Current
Pub worker
Jenny Kinsella
11.2021 - 02.2022
Similar Profiles
Lisa MooreLisa Moore
Personal Assistant at The Law Office is Charley ThomsonPersonal Assistant at The Law Office is Charley Thomson
Sarah DelusmaSarah Delusma
Cashier/Topper at Charley' CheesesteakCashier/Topper at Charley' Cheesesteak
IVAN LOPEZIVAN LOPEZ
Crew Member at Charley CheesesteaksCrew Member at Charley Cheesesteaks