Reliable Office Clerk skilled in calendar, inventory and administration management for smooth department running. Resolves face-to-face, telephone and email enquiries professionally with polite, punctual service. Organised with good multitasking skills to successfully manage changing priorities.
Hi, I’m
Ismail Yücel
Ankara, TR,Akyurt
Summary
Overview
7
years of professional experience
3
years of post-secondary education
Work History
Enterprise Rent-A-CarAnkara, Batikent
Office Clerk
05.2023 - Current
Job overview
- Streamlined operations by organising files and documents to implement improved workflow and organisation.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Reviewed expense reports and invoices to assist with monthly accounting processing.
- Added new data and notes to project and resource tracking spreadsheets.
- Coordinates schedules and events with the office team
PatiswissAnkara, Yenimahalle
Private Chauffeur
02.2022 - 12.2022
Job overview
- Prioritised passenger safety at all times.
- Provided 24/7 flexibility to clients, providing optimal availability in working hours.
- Used excellent planning to maintain timely client collections for consistently punctual service.
- Maintained impeccably clean vehicle for optimised hygiene and client satisfaction.
- Provided polite, courteous, professional care from opening passenger doors to careful luggage and passenger set-down.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
SuzukiAnkara
Sales Advisor
03.2020 - 03.2021
Job overview
- Kept customer records updated to aid further communications and sales opportunities.
- Profiled prospective customers to determine ideal selling strategy resulting in closed sale.
- Provided exceptional customer care in collaboration with high-performing sales team.
- Test drove vehicles with customers to sell car benefits and features.
- Showcased and sold latest models, using updated knowledge to address customer queries.
- Captivated customers with lively presentation, conversational and customer service skills.
- Photographed cars for online listings to encourage new customer footfall.
TetraAnkara, Kahramankazan
Office Administrator
03.2018 - 05.2020
Job overview
- Guided stationery and office supplies purchasing activities to achieve budgetary targets.
- Scheduled meetings and corporate events using exceptional organisation and planning abilities.
- Registered visitors, guests and contractors upon arrival, providing access passes.
- Accurately executed secretarial tasks, maintaining smooth administrative operations.
- Drafted, printed and compiled important formal documentation, strictly meeting required standards.
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
- Managed database to maintain updated records and accuracy.
- Coordinated maintenance and repairs of office facilities and equipment.
- Created expense reports with matching receipts.
1453 OsmanliAnkara, Cukurambar
Restaurant Manager
04.2016 - 07.2018
Job overview
- Analysed operations to improve restaurant efficiency and service levels.
- Delivered in-depth training to customer-facing staff, promoting strong service performance.
- Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
- Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
- Maintained safe working and guest environments, reducing injury and incident risks.
- Developed, implemented and communicated business plans to promote profitable food and beverage sales.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
Bekir Gokdag Anadolu Lisesi Ankara, Kecioren
GCSEs from Math and Science
09.2002 - 07.2005
University Overview
Skills
- Written Communication
- Calendar Management
- Organization
- Scheduling
- Creativity
- Dedicated team player
- Professional and mature
- Document Control
- MS Office Applications
Languages
English
Beginner
Turkish
Native
Timeline
Office Clerk
Enterprise Rent-A-Car
05.2023 - Current
Private Chauffeur
Patiswiss
02.2022 - 12.2022
Sales Advisor
Suzuki
03.2020 - 03.2021
Office Administrator
Tetra
03.2018 - 05.2020
Restaurant Manager
1453 Osmanli
04.2016 - 07.2018
Bekir Gokdag Anadolu Lisesi
GCSEs from Math and Science
09.2002 - 07.2005
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