Ismail Patel
Blackburn,Lancashire
Summary
Dedicated audiologist with extensive experience in private sector, proficient in clinical practice and commercial performance. Expertise in delivering patient-centered care while driving sales growth to achieve KPI's and meet targets. Seeking new opportunities to tackle fresh challenges and contribute to a progressive organization.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work history
Branch Manager, Audiologist
Amplifon
Lytham, Lancashire
2022.11 - Current
- Assessed and interpreted audiometric and speech tests to formulate treatment plans suited to individual needs
- Activated 60% of new customers and converting sales in line with company expectations achieving target on many occasions
- Organised local marketing activities to enhance brand visibility within community.
- Revitalised under performing retail location, achieving significant sales growth and transitioning store to profitability.
- Reviewed and analysed sales data to pinpoint growth opportunities.
- Conducted ear wax removal procedures via microsuction.
- Cultivated welcoming store environment that increased trust within the community, enhancing opportunities and boosting sales.
- Maintained high levels of aftercare with each purchase to ensure strong customer satisfaction.
Student Audiologist
St Peter's Primary Health Care Centre
Burnley, Lancashire
2020.09 - 2022.06
- Leading on direct referral, fitting, repairs and follow up appointments for adult patients.
- Fully competent in otoscopy, pure tone audiometry, impression taking, real ear measurements, tympanometry, acoustic reflex thresholds and otoacoustic emissions.
- Knowledgeable of BAA referral guidelines and correct applications in clinical settings.
- Assist level experience in paediatric audiology; proficient in visual reinforcement audiology, play audiometry and auditory brainstem responses.
- Independently create specialised care plans that are specific to patient hearing requirements.
- Advising on alternative rehabilitation methods ranging from sign language, hearing therapy and assistive listening devices.
- Effectively communicating with patients of all backgrounds
Education
Bachelor of Science - Audiology
The University of Manchester
ManchesterSkills
- Fitting hearing aids (Phonak, Oticon, Widex, Starkey and GN)
- Patient education and rehabilitation
- Diagnosing hearing disorders
- Developing treatment plans
- Utilising sales techniques to understand and overcome objections towards hearing aids
- Pure Tone Audiometry
- Microsuction - Ear Wax Removal
- Speech Testing
REFEREE
Stefan Ulea, Area Manager Amplifon. Available upon request
Timeline
Branch Manager, Audiologist
Amplifon
2022.11 - Current
Student Audiologist
St Peter's Primary Health Care Centre
2020.09 - 2022.06
Bachelor of Science - Audiology
The University of Manchester