Ismail Khan
London,United Kingdom
Summary
Detail oriented Law graduate with excellent research, analytical and communication skills, supported by experience in customer service and advice based roles. Proficient in Microsoft Excel and SQL, with practical experience building and documenting data analysis projects. A quick learner who enjoys solving problems, improving processes and delivering high-quality work, now seeking to build a long-term career in a professional business environment.
Overview
1
1
Certification
10
10
years of post-secondary education
5
5
years of professional experience
Work history
Placement Volunteer
Citizens Advice
Redbridge
2025.11 - 2026.05
- Developing strong communication and problem solving skills in professional advisory setting.
- Building knowledge of consumer, housing, and legal issues through supervised guidance.
- Learning to assess client situations and identify suitable support options.
Sales Associate
Tommy Hilfiger
London
2025.11 - 2026.02
- Provided product knowledge to customers for informed purchases.
- Operated till systems correctly, ensuring accurate transactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
Senior Sales Assistant
JD Sports
Colliers Wood
2023.07 - 2023.11
- Developed customer relationships by providing excellent service and understanding individual needs.
- Boosted brand loyalty by providing exceptional after-sales support.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Stockroom Assistant
GIG
Kingston
2022.11 - 2023.01
- Handled delicate merchandise carefully, minimising potential damage or loss.
- Prioritized and effectively managed time to ensure all stock duties were completed in a timely manner.
- Ensured smooth operations with precise organisation of stockroom.
Volunteer Assistant
Cats Protection
Morden
2021.06 - 2021.08
- Helped in the setup of special events and promotional activities within the store.
- Assisted in sorting and pricing donations for streamlined operations.
- Rotated, priced and merchandised donated goods to drive sales.
Education
A level - Digital Media, Psychology, Sociology
RR6 Sixth Form
London 2020.01 - 2022.01
Bachelor of Arts - Law
University of Greenwich
London 2022.09 - 2025.07
GCSE - Maths, Science, English, German, Business studies, History
Rutlish
Wimbledon, Merton 2015.09 - 2020.07
Skills
- SQL
- Microsoft Excel (Pivot Tables, XLOOKUP, VLOOKUP)
- Data Analysis
- Analytical & Critical Thinking
- Research & Information Analysis
- Problem Solving
- Attention to Detail
- Professional Communication
- Time Management & Prioritisation
- Report Writing & Documentation
Projects
Employee Data Analysis Project | SQL
- Designed and built a relational employee database using SQL to simulate a real world business environment.
- Wrote SQL queries to filter, sort and analyse employee data using WHERE, ORDER BY, GROUP BY, COUNT ( ), AVG ( ), subqueries and CASE statements.
- Produced business reports on salary trends, departmental headcount and recruitment data.
- Documented the project and results using GitHub, demonstrating practical SQL skills.
Certification
SQL : A Practical Introduction for Querying Databases - IBM
Issue Date: June 2026
Credential URL: https://www.coursera.org/account/accomplishments/records/WVZCKOZ9J3UG
Credential ID: WVZCKOZ9J3UG
Excel 2016 Essential Training
Issue Date: June 2026
Credential URL: https://www.linkedin.com/learning/certificates/cac107a2135ea7daaa2e09f7852990dfbe9e31e1c1471c345a8441c4b00c5b51
References
References available upon request.
Timeline
Placement Volunteer
Citizens Advice
2025.11 - 2026.05
Sales Associate
Tommy Hilfiger
2025.11 - 2026.02
Senior Sales Assistant
JD Sports
2023.07 - 2023.11
Stockroom Assistant
GIG
2022.11 - 2023.01
Bachelor of Arts - Law
University of Greenwich
2022.09 - 2025.07
Volunteer Assistant
Cats Protection
2021.06 - 2021.08
A level - Digital Media, Psychology, Sociology
RR6 Sixth Form
2020.01 - 2022.01
GCSE - Maths, Science, English, German, Business studies, History
Rutlish
2015.09 - 2020.07