Ismail Abdul
London,UK
Summary
Skilled bar professional specialising in cocktail creation and advanced mixology. Leads teams effectively, ensuring guest satisfaction and operational efficiency. Experienced in stock management and batching techniques, with strong communication skills and proficiency in Microsoft Office.
Overview
2
2
years of post-secondary education
4
4
years of professional experience
Work history
Senior Bartender
Aqua London
London
2022.11 - 2026.07
- Lead and support bartending staff to ensure high service standards and consistency across all shifts.
- Monitor service speed and maintain quality during high-volume shifts.
- Train and mentor junior bartenders on prep systems, batching, and service techniques.
- Prepared and mixed cocktails in large quantities, ensuring consistency and quality. with precision, consistency, and quality control.
- Collaborated with management to enhance bar efficiency and streamline workflow processes.
- Oversee morning bar operations, ensuring full setup, cleanliness, and readiness for service.
- Managed mise en place and prep workflow for daily bar operations, ensuring team coordination and readiness for service.
- Deliver personalised guest interactions, enhancing customer satisfaction and encouraging repeat business.
- Drive upselling techniques to increase average guest spend.
- Resolve service issues efficiently to maintain high customer satisfaction.
- Ensure compliance with health & safety and licensing regulations.
- Support inventory management, stock ordering, and wastage reduction strategies.
- Assist in menu development and seasonal cocktail creation.
- Act as shift leader, taking responsibility in absence of management.
- Handle opening and closing procedures including cash handling and reporting.
- Contribute to staff training and onboarding programs.
- Chosen for a professional wine trip to Piedmont, Italy due to outstanding performance.
- Chosen for a professional wine trip to Piedmont, Italy due to outstanding performance.
Education
MSc - International Business
University of Hertfordshire
2022.01 - 2024.01
Skills
- Cocktail mixology
- Cocktail Development
- Batch preparation
- Bar Operations
- Inventory control
- Team Leadership
- Service excellence
- Communication
- Microsoft Office
Timeline
Senior Bartender
Aqua London
2022.11 - 2026.07
MSc - International Business
University of Hertfordshire
2022.01 - 2024.01