Ismah Rahman
London
Summary
Confident leader with background upholding high standards in busy industrial settings. Methodical thinker with proven organisational skills. Excels at logistical planning, supply management, and maintaining hygiene standards.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Hospitality supervisor
Bewliehill
London
2024.08 - Current
- Enhanced team productivity through effective communication and delegation of tasks.
- Tracked employee performance and provided constructive feedback.
- Provided constructive feedback to staff for improved performance levels.
- Implemented company policies effectively, maintained high standards of service delivery.
- Upheld punctuality among staff members enhancing overall operational efficiency.
- Maintained high standards of hygiene and cleanliness in all areas to ensure compliance with health and safety regulations.
- Conducted regular equipment checks arranging repairs when needed.
- Conducted regular stock checks to reduce waste and prevent overordering.
Charity shop volunteer
British Heart Foundation
London
2022.09 - 2023.03
- Stocked shelves to ensure easy access for customers, facilitating a positive shopping experience.
- Promoted daily offers to customers, effectively driving interest in in-store deals and discounts.
- Assisted in visual merchandising efforts, improving store aesthetics and increasing customer engagement.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Stocked shelves regularly for easy access to products by customers.
Education
GCSEs -
Highbury Fields School For Girls
London 2018.09 - 2024.09
Level 2 Foundation Business BTEC -
City and Islington College
London, England 2024.09 - 2025.05
Skills
- Employee training
- Team motivation
- Initiative taking
- Time efficiency
- Health and Safety Compliance
- Customer Service
- Team Leadership
- Equipment Maintenance
- Attention to Detail
- Task management
Accomplishments
- Duke of edinburgh (bronze)
- Completed bronze level of Duke of Edinburgh and in that time discovered a lot of skills such as teamwork, communication, leadership and conflict resolution as we were entrusted with putting up our own tents, cooking our own food and hiking in the forest.
- Have been running a successful small instagram business since covid
- I was able to build a rapport with customers and gain multiple good reviews about the products I sell.
References
References available upon request.
Timeline
Level 2 Foundation Business BTEC -
City and Islington College
2024.09 - 2025.05
Hospitality supervisor
Bewliehill
2024.08 - Current
Charity shop volunteer
British Heart Foundation
2022.09 - 2023.03
GCSEs -
Highbury Fields School For Girls
2018.09 - 2024.09