Ismael Rahimi
Harrow Weald,London
Summary
Dedicated Level 2 plumber committed to delivering high-quality workmanship and exceeding client expectations. A hardworking and self-motivated individual, always seeking opportunities for growth and improvement in the plumbing industry. Leveraging past experience as a lifeguard and crew trainer, honed exceptional communication, people management, and organizational skills. Adept at leveraging IT knowledge to enhance Microsoft Office skills, ensuring efficient project management and client communication. Passionate about continuous learning and development to excel in the field of plumbing.
Overview
2
2
years of professional experience
1
1
Certification
Work History
QC MEMBER
Five Guys
Kensington High street , london
10.2023 - 07.2024
- Provided comprehensive training and guidance to team members, ensuring adherence to operational standards and promoting a culture of excellence
- Maintained excellent team relationships by going the extra mile to assist colleagues needs and requests
- Demonstrated strong leadership skills in fostering teamwork and enhancing overall performance
- Processed high volume of customer orders daily using Point Of Sale (POS) software
- Provided high-level customer service by going the extra mile to identify and cater to customer needs.
Plumber's mate
MNM
Harlesden, Brent
01.2024 - 03.2024
- Assisted senior plumbers with pipe installations, ensuring smooth operations.
- Installed pipe insulation for heat preservation during winter months.
- Delivered excellent customer service whilst answering queries and addressing complaints.
- Maintained clean work environment by organising tools and equipment after each job.
- Aided in the installation of bathroom fixtures, enhancing property value.
- Handled minor repairs independently, freeing up time for senior plumbers to tackle complex tasks.
- Implemented health and safety measures during all jobs, ensuring crew's wellbeing.
- Replaced faulty parts such as valves and washers, restoring full functionality of systems quickly.
- Supported fellow mates during heavy lifting tasks, promoting teamwork within the crew.
LIFEGUARD
Aspire
10.2022 - 07.2023
- Thoroughly observed customers behaviour, mitigating potential water safety risks
- Closely monitored pool chemical levels, ensuring strict compliance with guidelines for optimised safety
- Carefully supervised customers to maximise safety, enhancing enjoyment of facilities and preventing injury, misuse or damage
- Completed required paperwork such as incident reports
- Cleaned, assembled and dismantled pool equipment after every shift.
Education
NVQ Level 2 Plumbing Diploma, Health and safety regulations in plumbing., Plumbing systems and components., Installation and maintenance of plumbing systems., Reading technical drawings and specifications., Environmental sustainability in plumbing practices., Basic electrical principles related to plumbing., Communication and customer service skills for plumbing professionals., Legal and regulatory requirements in plumbing work. - Plumbing
Harrow College
BTEC Level 3 Extended National Diploma, Programming, Cybersecurity, Incident Management, Software Testing, Mobile Apps Development, IT Project Management - Information Technology Systems (ITS)
Enfield College
GCSE - undefined
Kingsbury High School
Skills
- Proficient in Microsoft Office Suite, Excel, HTML, and Adobe Dreamweaver
- Strong practical skills in plumbing, tiling, carpentry, and painting
- Health and Safety Compliance
- Interpersonal communication
- Customer Service
- Training and Development
- Business strategies
Languages
Spanish
English
Arabic: First Language
Certification
Lifeguard Certificate
References
References available upon request.
Timeline
Plumber's mate
MNM
01.2024 - 03.2024
QC MEMBER
Five Guys
10.2023 - 07.2024
LIFEGUARD
Aspire
10.2022 - 07.2023
NVQ Level 2 Plumbing Diploma, Health and safety regulations in plumbing., Plumbing systems and components., Installation and maintenance of plumbing systems., Reading technical drawings and specifications., Environmental sustainability in plumbing practices., Basic electrical principles related to plumbing., Communication and customer service skills for plumbing professionals., Legal and regulatory requirements in plumbing work. - Plumbing
Harrow College
BTEC Level 3 Extended National Diploma, Programming, Cybersecurity, Incident Management, Software Testing, Mobile Apps Development, IT Project Management - Information Technology Systems (ITS)
Enfield College
GCSE - undefined
Kingsbury High School
Lifeguard Certificate
Similar Profiles
Eric HeckenkampEric Heckenkamp
Food Service Worker at Five GuysFood Service Worker at Five Guys
Luke MedianoLuke Mediano
Red Shirt Team Member at Five GuysRed Shirt Team Member at Five Guys
Howard SolomonHoward Solomon
Cashier at Five GuysCashier at Five Guys