Ismael Lorenzo

· Conducted effective talent, interviewing and selection processes resulting in the hiring of top tier talent

· Fostered strong relationship with stakeholders to proactively identify staffing needs and provide strategic HR solutions

· Implemented successful HR strategies and practices that optimized talent acquisition and onboarding processes

· Collaborated with talent partners to establish a robust candidate pipeline of highly skilled professionals for current or future needs

· Learn and knowledgeable about the product and his distribution Front of house

· Hospitality, customer service, team leader

· Familiarized myself and management complex legal insurance contracts and policies

· Wrote formal documents to the courts and other law firms requiring immense attention to detail

• Delivered an outstanding culinary experience, verifying meticulous aesthetic appeal of dishes before serving.
• Handled guests concerns efficiently, applying active listening and empathy to ensure negative experiences turned positive.
• Ensured the highest levels of guest satisfaction, making server immediately aware of special dietary requirements relayed by guests.