Isma Sharif

I have been employed at JD Sports for nearly three years, during which I have acquired extensive experience in various aspects of the job, including operating tills and handling situations involving theft

My primary responsibilities revolve around working as a till staff member and assisting customers in the footwear department

I genuinely enjoy my role at JD, as I have established positive relationships with my colleagues and managers, while also ensuring that I fulfill all my assigned tasks and duties diligently throughout my shifts.

• Supported team by demonstrating respect and willingness to help.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
• Replenished stock and processed deliveries to maximise product availability.

In my previous role, I worked as a nanny, where I had the opportunity to assist and care for children. I have a genuine passion for helping children and find great joy in learning and comprehending their needs. Although my long-term career aspirations lie outside the realm of working with children, I am still eager to acquire further experience in this field.

• Modelled appropriate social behaviours, promoting empathy, kindness and concern for others.
• Dropped off and picked up children from school, driving safely and arriving on time.
• Supervised groups of up to 8 children.
• Supported families on holidays and trips with additional supervision, escorting children to activities and clubs.
• Arranged playdates and outings for older children.
• Disciplined children when necessary, following parents guidelines.

• Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
• Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
• Greeted customers, presented menus and shared information about available special items.
• Processed payments using POS system and kept till in balance even in peak periods.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Accurately took orders, making menu recommendations as appropriate.

I have prior experience as a warehouse operative at Next Warehouse, where my main responsibilities included picking and packing customer orders. This role provided me with valuable retail experience and a comprehensive understanding of warehouse operations.

• Received deliveries and helped to coordinate storage.
• Obeyed weight restrictions when loading cargo into transport.
• Maintained employee safety through observation of surroundings when moving cargo.