Summary
Overview
Work history
Education
Skills
Timeline
AdministrativeAssistant
Islam Faisal Ahmad

Islam Faisal Ahmad

Manager /Supervisor
London,Greater London

Summary

Motivated Warehouse Supervisor with 15 years of experience leading productive and profitable teams. Diligently manages inventory and fulfilment targets to maximise sales. Adept at Enterprise Resource Planning.

Overview

18
18
years of professional experience
4
4
years of post-secondary education

Work history

Warehouse supervisor

Marathon Warehouse Distubition
London, North London
2021.11 - 2024.11
  • Maintained warehouse layout and organisation for maximum efficiency.
  • Ensured safety regulations compliance by conducting regular inspections.
  • Managed staff rosters to maintain optimal productivity levels.
  • Coordinated incoming goods, ensuring accuracy in inventory management.
  • Streamlined operations with implementation of effective procedures.
  • Facilitated communication amongst team members for improved work relations.

Customer service manager

City Transfers Uk Limited
London, Greter London
2011.06 - 2020.05
  • Delivered exceptional service by addressing customer queries promptly.
  • Streamlined processes for improved team efficiency.
  • Raised company reputation with high-quality customer care.
  • Managed challenging situations to ensure customer satisfaction.
  • Implemented training programmes, enhancing team capabilities.
  • Promoted products effectively to increase sales.
  • Devised strategies to improve customer engagement.

Dispatch coordinator

London Capital Executive Limited
London, City of Westminster
2007.04 - 2010.07
  • Coordinated dispatch operations to boost efficiency.
  • Streamlined communication between warehouse and drivers for improved delivery times.
  • Organised delivery schedules with attention to detail.
  • Assisted in inventory management, ensuring stock availability.
  • Liaised with supply chain team to streamline dispatch process.
  • Managed incoming orders and allocated them to appropriate teams.
  • Maintained accurate records of all dispatched goods.
  • Improved dispatch speed by effectively coordinating with transport team.

Education

NVQ Level 1 - Business and finance

North London College
North London
1991.09 - 1992.07

NVQ Level 2 - Business and finance

Noth London College
North London
1993.09 - 1994.07

NVQ Level 3 - Business and finance

Brooke House College London
City of London
1994.09 - 1997.07

Skills

  • Stock management
  • Order processing
  • Just In Time stock control
  • Manual handling training
  • Continuous improvement strategies
  • Personnel Management
  • Staff supervision
  • Safety regulations expertise
  • Team leadership and motivation
  • Performance monitoring

Timeline

Warehouse supervisor

Marathon Warehouse Distubition
2021.11 - 2024.11

Customer service manager

City Transfers Uk Limited
2011.06 - 2020.05

Dispatch coordinator

London Capital Executive Limited
2007.04 - 2010.07

NVQ Level 3 - Business and finance

Brooke House College London
1994.09 - 1997.07

NVQ Level 2 - Business and finance

Noth London College
1993.09 - 1994.07

NVQ Level 1 - Business and finance

North London College
1991.09 - 1992.07
Islam Faisal AhmadManager /Supervisor