Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Accomplishments
Work Experience
Timeline
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Isla Elizabeth Barley

Isla Elizabeth Barley

Droitwich,Worcester

Summary

Reliable and dedicated individual with a strong focus on customer service in the leisure sector. A team player who thrives in fast-paced environments, demonstrating organisational efficiency and adaptability. Eager to positively contribute effectively to the team's success and ensure a premium experience for customers. Passionate with attention to detail and a reputation for hard work, punctuality and a willingness to learn new things.

Overview

4
4
years of professional experience
1
1
Certification

Work history

Gymnastics coach

Flics Gymnastics Club
Worcester, Worcestershire
06.2021 - Current
  • Lead sessions for gymnasts age 2 - 16 years, including: parties, schools, competitions and 1:1 inclusive sessions.
  • Provide constructive feedback, during and after each session, to maximise progress.
  • Forge strong relationships with customers and colleagues to establish a positive culture and working environment.
  • Develop dynamic and interesting gym session plans to keep gymnasts engaged and safe.
  • Set up and disassemble equipment, preparing the gym for training, activities and events as needed.
  • Adhere to set health safety procedures; issue first aid and complete accident and incident forms when necessary.
  • Support the smooth running of events by arriving on-time and prepared.
  • Ensure safe equipment usage, minimising risk of accidents during sessions.
  • Motivate gymnasts towards achieving set targets and awards.

Crew member

Aztec Adventure - Upton Warren
Worcester, Worcestershire
04.2024 - 10.2024
  • Provide a friendly and personalised customer service - face to face and on the telephone.
  • Take bookings and operate the cash registers accurately, ensuring the correct handling of transactions.
  • Collaborate with team members to maintain a friendly work environment which promotes productivity whilst assisting colleagues to finish their tasks.
  • Maximise customer satisfaction by greeting guests with courtesy and resolving issues promptly.
  • Maintain cleanliness standards by regularly cleaning and sanitising facilities, as well as conducting water quality inspections to ensure hygiene standards.
  • Deliver consistent high-quality service contributing to the positive reputation of the business.

Education

A-Levels - Economics, Business and Sociology

King Edwards VIth Form College
Stourbridge, Dudley
09.2024 -

GCSEs - Grades 7,7,8,8,8,8,8,8,9,D*

Blessed Edwards Oldcorne Catholic College
Worcester, Worcestershire
09.2019 - 06.2024

Skills

  • Active listener
  • Resilient under pressure
  • Customer service focused
  • Friendly, reliable & punctual
  • Team player
  • Strong communication skills
  • Fast-paced work adaptability
  • Organised and efficient
  • Proactive problem solver

Affiliations

  • Regional Netball Player
  • School captain for the Netball and Rounders Teams
  • Gymnastics and Dance
  • Skiing

Certification

First Aid Qualification.

Accomplishments

Deputy Head Girl

Business Student of the Year 2024

Sports Leader of the Year 2024

Bronze Duke of Edinburgh

School Sports Coordinator - Liaising with Primary Schools

Work Experience

Ernst  & Young London - March 2025

KPMG Reading - June 2025

Timeline

A-Levels - Economics, Business and Sociology

King Edwards VIth Form College
09.2024 -

Crew member

Aztec Adventure - Upton Warren
04.2024 - 10.2024

Gymnastics coach

Flics Gymnastics Club
06.2021 - Current

GCSEs - Grades 7,7,8,8,8,8,8,8,9,D*

Blessed Edwards Oldcorne Catholic College
09.2019 - 06.2024

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Isla Elizabeth Barley