Isla Troup
Lymington,Hampshire
Summary
Enthusiastic and customer-focused individual with a strong work ethic and experience working in fast-paced team environments. Confident, approachable and reliable, with excellent communication skills developed through leadership roles in sport and working with others under pressure. Keen to contribute to a positive customer experience while learning new skills within any setting.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Retail Sales Associate
Lymington Sea Water Baths
Lymington, Hampshire
02.2023 - Current
- Handled retail and food sales, access passes and associated logistics
- Maintained tidy workstation by clearing items and disposing and recycling waste to comply with cleanliness and quality standards.
- Gathered customer feedback to improve products and services.
- Studied surroundings to detect and report for hazards and comply with health and safety regulations.
- Equipped workstation with brochures, pamphlets and materials to provide resources to clients.
Bartender
Cowes Week + Round the Island Race
West Cowes, Isle of Wight
06.2024 - 08.2024
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Conducted ID checks in line with Challenge 25 rules and regulations.
- Maintained brand image by keeping neat personal appearance.
- Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests under pressurised conditions.
Bartender/ Waitress
The Gun Inn
Keyhaven, Hampshire
09.2024 - 01.2025
- Created an inviting atmosphere through friendly interaction with customers.
- Provided excellent service to customers, resulting in repeat business.
- Conducted ID checks in line with Challenge 25 rules and regulations.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Completed end-of-day cleanup to reset bar for next day.
Deck Hand
Kamaxitha Yacht
Brisbane, Australia
07.2025 - 09.2025
- Carried re-varnishing duties including; stripping the varnish and adding layered coats on top.
- Ensured vessel security during night watch shifts, maintaining peace and order onboard.
- Ensured ship's cleanliness by performing regular deck maintenance tasks.
- Carried out deck duties under senior crew supervision.
Education
A-Levels - Business, Psychology, Physical Education
Dauntsey's
Market Lavington, Wiltshire 09.2022 - 06.2024
GCSEs - English Language & Literature, PE, Statistics, Maths, French, Food Tech, History, Combined Science
Ballard
New Milton, Hampshire 09.2019 - 07.2022
Skills
- Coordinate and orchestrate resources under pressure
- Ability to listen and acknowledge others while making big decisions
- First aid certification
- Driving License
- Power Boat Level 2 qualified driver
- Independence due to solo travelling
Accomplishments
- 3 x sports scholarships
- Organized and coordinated athletics event
- Coaching grassroots sports
- LSA (Leadership, Sports, and Adventure) trained
- Ex- Regional hockey player
Timeline
Deck Hand
Kamaxitha Yacht
07.2025 - 09.2025
Bartender/ Waitress
The Gun Inn
09.2024 - 01.2025
Bartender
Cowes Week + Round the Island Race
06.2024 - 08.2024
Retail Sales Associate
Lymington Sea Water Baths
02.2023 - Current
A-Levels - Business, Psychology, Physical Education
Dauntsey's
09.2022 - 06.2024
GCSEs - English Language & Literature, PE, Statistics, Maths, French, Food Tech, History, Combined Science
Ballard
09.2019 - 07.2022