Overview
Work History
Education
Skills
About me
Interests
Accomplishments
References
Timeline
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Isla-Rose Simpson

Isla-Rose Simpson

Eastbourne,East Sussex

Overview

3
3
years of professional experience

Work History

Sales Assistant

GoldArts
Eastbourne, East Sussex
01.2025 - 03.2026
  • Delivered a high standard of customer service to each individual by greeting, serving and dealing with their requests - ensuring loyalty and repeat business.
  • Assisted clients in finding the perfect piece to purchase by understanding and catering to their needs.
  • Learnt how to deal with customers' jewellery professionally, demonstrating trustworthiness.
  • Being able to handle high value goods with great care.
  • Taking in and handling large amounts of cash at a time.
  • Maintained a tidy and safe retail environment, following health and safety guidelines.
  • Showed reliability in being punctual every Saturday or when needed.
  • Observing high levels of security.
  • Polished and cleaned in stock/clients' jewellery as well as the cabinets in which the stock was kept.
  • Helped out by answering the phone when needed.
  • All while consistently keeping a smile on my face and having a friendly attitude towards colleagues and customers.

Hairdresser's Assistant

Saints Salon
Eastbourne, East Sussex
07.2023 - 07.2023
  • Maintained cleanliness and hygiene of the salon, including sterilising equipment after each use.
  • Kept salon to a high standard of cleanliness.
  • Cleaned workstations, swept the floor, and folded towels throughout the day to keep service running smoothly.
  • Answered phone calls and scheduled appointments in salon calendar.
  • Made customers drinks; teas, coffees.

This was what I did for my year 10 work experience week.

Education

A-Levels - Business Studies, Sociology and Geography

East Sussex College
Eastbourne, ESX
01-2026

GCSEs -

Gildredge House Secondary School
Eastbourne, ESX
01-2024

Skills

  • Customer service
  • Jewellery handling
  • Cash handling
  • Stock management
  • Face-to-face selling
  • Cleanliness standards
  • Exceptional service
  • Confident communicator
  • Effective listening
  • Patience and empathy
  • Positive attitude

About me

  • I am a kind, hardworking girl who strives to do the best in anything I take on. I am determined so when I set my mind to something I won't give up until it's complete.

Interests

  • I thoroughly enjoy travelling and experiencing different countries and cultures
  • I am a people's person so I love spending time with my friends and family and socialising

Accomplishments

  • I enjoy dancing and acting, so much so that every Saturday I used to attend a drama group outside school. I went to this for 10 years and it boosted my confidence growing up massively.
  • I have completed both my Bronze and Silver Duke of Edinburgh awards. I helped out with reading in a primary school, baked, and walked long distances each week as my evidence.

References

To whom it may concern,

I am pleased to provide this reference for Isla Rose.

I worked with Isla at Gold Arts Sussex Ltd from January 2025 to March 2026 in my capacity as Assistant Manager.  During this time, Isla consistently demonstrated professionalism, reliability, and a strong work ethic. She showed excellent communication skills, strong attention to detail, and a willingness to support both colleagues and the wider team whenever needed.

A particular strength of Isla was responsibility and care she showed when handling customers personnel and often sentimental items. She treated customers and belongings with the utmost respect, demonstrating discretion, trustworthiness, and a high level of customer care at all times.

Isla approached her responsibilities with a positive attitude and was dependable in carrying out her duties to a high standard. She worked well with others, adapted effectively to changing demands and contributed positively to the workplace.

I have no hesitation in recommending Isla Rose for future employment.

I am confident that she will be a valuable asset to any employer and will continue to perform to a high standard in any role she undertakes.

Yours faithfully

Miss Joanna Penfold ( PJDip)

Assistant Manager

Gold Arts Sussex Ltd

Timeline

Sales Assistant

GoldArts
01.2025 - 03.2026

Hairdresser's Assistant

Saints Salon
07.2023 - 07.2023

A-Levels - Business Studies, Sociology and Geography

East Sussex College

GCSEs -

Gildredge House Secondary School
Isla-Rose Simpson