Isla Reid

Reception duties:-

• Welcoming clients into the salon.
• Answering/making phone calls.
• Responding to emails.
• Booking in appointments.
• Organised and filed client record cards.
• Taking payments from clients.
• Dealing with complaints.
• Created content for social media to promote salon services.
• Upholding Confidentiality policies.

Head Assistant duties:-

• Assisting hairstylists.
• Training other Assistants.
• Delegating tasks to all the Assistants.
• Performed cleaning tasks to maintain salon hygiene.
• Provided refreshments to clients during their appointments.
• Undertaking Continuous professional development.

Hair stylist duties-

• Consultations/after care with clients.
• Building relationships with clients.
• Cutting/colouring/styling/washing clients hair.
• Recommended and sold hair care products to meet client needs.
• Providing a comfortable environment for my clients.