Isla Pearson
Family Care Assistant
NOTTINGHAM,Nottinghamshire
Summary
Motivated individual demonstrating strengths in multiple caregiving roles. Adapts to diverse needs through effective problem-solving and proactive communication. Committed to fostering positive relationships and enhancing client wellbeing in every interaction. Passionate about nurturing and supporting children's development. Creates a safe, inclusive environment by prioritising emotional support and active listening. Excellent communication and teamwork skills, with natural ability to engage young minds through creative activities and play.
Overview
2
2
years of professional experience
Work History
Family Care Assistant
Dairy Farm House
Nottingham, Nottinghamshire
06.2025 - Current
- Cared for elderly grandparents and facilitated quality interactions with young grandchildren.
- Facilitated transportation needs by assembling and manoeuvring wheelchairs, mobility scooters, and other mobility aids.
- Cultivated strong relationships with families and clients by delivering friendly, helpful, compassionate, and caring service.
- Demonstrated flexibility and resilience by addressing challenges with innovative solutions.
- Prepared and served nutritious meals tailored to specific dietary needs to enhance health and well-being.
- Designed and supervised engaging games and activities for clients' young grandchildren.
- Anticipated and addressed every need of clients, ensuring satisfaction regardless of scale.
- Facilitated customer shopping experiences by sourcing and purchasing items as per client instructions.
- Accompanied clients to appointments and outings whilst providing essential support and assistance.
- Assessed safety risks within client homes and devised strategic recommendations for enhanced residential safety.
- Provided personal care when required.
- Executed regular household tasks including cleaning, laundry, and shopping to maintain a comfortable living environment.
- Designed and implemented customised exercise routines to enhance client health and wellness.
- Accompanied clients on outings and appointments, ensuring safety and fostering social inclusion.
- Facilitated mobility through effective use of aids and personal support, enhancing independence and minimising risk of injury.
General Assistant (Occasional)
Platinum Hair
Ravenshead, Nottinghamshire
05.2024 - Current
- Seated and gowned clients in readiness for hairdressing service.
- Cleaned workstations, swept areas and folded towels throughout day to keep service running smoothly.
- Offered refreshments and reading materials to clients for a comfortable salon experience.
- Supported salon team by sweeping hair and looking after guests at shampooing stations.
- Answered phone calls and scheduled appointments in salon calendar.
- Handled telephone inquiries, providing detailed information on services and booking appointments.
- Processed payments and handled cash, card transactions, and issued receipts to clients.
- Assisted front-of-house workers with answering phones and booking appointments during busy hours to avoid customer service delays.
- Removed colours and neutralised perms in assistance to hairdressers.
General Assistant (Occasional)
Coxmoor Golf Club
Ashfield, Nottinghamshire
09.2025 - 11.2025
- Executed assigned tasks with precision and autonomy.
- Processed card and cash payments efficiently.
- Served refreshments and snacks to ensure a welcoming environment for guests.
- Restocked drinks machines to ensure availability and enhance customer experience.
- Assisted elderly customers in navigating to their tables with care and attention.
- Facilitated customer purchases by delivering orders promptly to tables.
- Maintained clean, safe working environments to eliminate accident risks.
- Built and maintained courteous and effective working relationships.
- Handled customer concerns and escalated major issues to supervisor.
- Actively listened to customers to fully understand requests and address concerns.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Picked up additional tasks to aid team success.
Education
GCSEs - Child Development
Christ the King Voluntary Academy
Nottingham01-2025
Skills
- Natural leadership
- Strong sense of responsibility
- Loyalty and dedication
- Mobility assistance
- Autism and ADHD awareness
- Communication skills
- Problem solving
- Team collaboration
- Customer service
- Active listening
- Compassionate care
- Emotional support
- Initiative taking
- Trustworthy
- Early Years Development and Learning
- Empathy and understanding
- Energetic
- Dedicated hard-worker
- Team player
- Basic computer literacy
- Health and safety knowledge
- Child development understanding
- Creativity in play
- Consistency in routine
- Calm under pressure
- Play-based learning
- Meal planning
- Meal and snack preparation
- Nurture and care attitude
- Patience
- Age-appropriate activities
- Planning and organising activities
- Confidentiality maintenance
- Personal care
- Elderly care
- Appointment scheduling
Hobbies and interests
- Football - spectator and participant
- Golf - participant
- Assisting grandparents with gardening and farm work
- Self study to improve Maths and English grades
Timeline
General Assistant (Occasional)
Coxmoor Golf Club
09.2025 - 11.2025
Family Care Assistant
Dairy Farm House
06.2025 - Current
General Assistant (Occasional)
Platinum Hair
05.2024 - Current
GCSEs - Child Development
Christ the King Voluntary Academy