Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Isla Maughan

Isla Maughan

Consett,Durham

Summary

I am a dedicated and reliable professional with a good background in customer service. I demonstrate exceptional skills in positivity, courtesy, and communication. I have a proven ability to maintain cleanliness, adhere to health and safety standards, and ensure efficient serving. I am self-motivated initiative, reliable punctuality, and being a team player. I have good communication skills and a cheerful personality which make me an excellent candidate for working with the public.

Overview

2
2
years of professional experience

Work History

Children's entertainer

Garyoke Entertainment
Consett, Durham
01.2024 - Current
  • Developed innovative games for improved social interaction among children.
  • Managed time effectively during events to ensure smooth flow of activities.
  • Demonstrated flexibility by adjusting performances according to audience reactions.
  • Adapted performances to suit a range of age groups, ensuring inclusivity.
  • Showcased excellent communication skills when liaising with parents and venue staff.
  • Collaborated closely with parents to understand specific party requirements.
  • Arranged equipment setup efficiently before each event, reducing downtime.
  • Minimised hazards and risks when preparing staging areas.

Cafe assistant

Social Butterflies
Consett, Durham
09.2024 - 11.2025
  • Kept the workspace clean for a tidy and hygienic environment.
  • Followed health safety regulations meticulously, maintaining an immaculate work environment.
  • Communicated effectively with team members, resulting in smooth operations.
  • Served customers promptly, ensuring they enjoyed their visit.
  • Enhanced cafe atmosphere with attention to cleanliness and decoration details.
  • Improved customer satisfaction by always maintaining a friendly and positive attitude.
  • Facilitated swift service by promptly cleaning and resetting tables after use.
  • Welcomed customers with a smile, providing attentive service from arrival to departure.
  • Cleared tables to remove dirty utensils and leftover food items.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.

Education

British Horse Society - Equestrian stable management

Penshaw Equestrian Centre
Durham
09.2023 - 06.2024

IQA Animal Care Level 1 - Small Animal Care

Creature Comforts Training
Durham
09.2024 - 02.2025

GCSEs - Maths, English

Elective Home Education
Durham
09.2022 -

Skills

  • Positivity and courtesy
  • Cash handling efficiency
  • Drink serving
  • Communication with kitchen staff
  • Self-Motivated initiative
  • Cleanliness maintenance
  • Health and safety consciousness
  • Reliable punctuality
  • Team player
  • Cash handling
  • Customer Service
  • Table clearing
  • Stock replenishment

Affiliations

  • Exercise - I attend my local gym four times a week, to keep fit and healthy both physically and mentally. I like to keep to a routine, and focus hard on my training.
  • Horse Riding - I am an enthusiastic equestrian, who takes the responsibility of horse care very seriously. I enjoy all aspects of stable management and riding.

Accomplishments

    I have achieved a yellow belt in kick boxing, which I thoroughly enjoyed training for, and have carried the skills of discipline, team work and determination with me throughout.

References

References available upon request.

Timeline

Cafe assistant

Social Butterflies
09.2024 - 11.2025

IQA Animal Care Level 1 - Small Animal Care

Creature Comforts Training
09.2024 - 02.2025

Children's entertainer

Garyoke Entertainment
01.2024 - Current

British Horse Society - Equestrian stable management

Penshaw Equestrian Centre
09.2023 - 06.2024

GCSEs - Maths, English

Elective Home Education
09.2022 -
Isla Maughan