Summary
Overview
Work history
Education
Skills
Interests
Timeline
AccountManager
Isla Kerr

Isla Kerr

Powmill,Perthshire

Summary

A highly trained and experienced Office Manager/Personal Assistant/Administrator/Marketing Manager with a dusting of sales experience. I have excellent communication skills and the ability to work in a team or as an individual. Highly motivated with discretion and integrity along with exceptional organisational skills Capable of communicating with people at all levels High level of initiative, adaptable, innovative, excellent time management skills; an understanding of the importance of detail and extremely capable of working under pressure

Overview

27
27
years of professional experience

Work history

Content Creator & Social Media Manager

County Fabrics/Glendevon Energy
11.2019 - Current
  • Applied current editing and photography tools to tell great stories.
  • Wrote content and uploaded it to [Company]'s content management system.
  • Increased website and social media traffic by [Number]% by creating dynamic graphics and pieces.
  • Develop original content through social listening and independent sources.
  • Posted daily on [Number] social media sites.
  • Designed fliers to promote events and company updates.
  • Navigated WordPress to write and submit website copy.
  • Drafted product descriptions and blogs for clients.

Administrator/Marketing Assistant

Mud 4x4 ltd
07.2014 - 03.2016
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Managed [Number]-employee office, supervising workers, enhancing productivity and driving efficiency.
  • Oversaw office budget to responsibly allocate equipment and resources.
  • Organised physical files and digitised records to ensure ease of accessibility and retrieval by team members.
  • Supervised senior management with daily office operations, coordinating meetings and other tasks as requested.
  • Provided expert clerical support to over [Number] internal staff and management by handling wide range of routine and special requirements.
  • Evaluated personnel performance to complete development reviews, addressing concerns and making progress recommendations.

PA

Aurora Hotel Collection
05.2012 - 06.2014
  • Maintained confidential, accurate clinical records using [Software].
  • Ordered and examined diagnostic tests from [Type] to [Type] with meticulous attention to detail.
  • Initiated clinical diagnosis procedures for patients with chronic or long term health conditions from [Type] to [Type].
  • Promoted patient health and wellbeing through regular [Type] education and [Type] resource provision.
  • Drafted correspondence, compiled reports and prepared presentations with keen attention to detail.
  • Prepared meeting rooms and event spaces to achieve successful client engagements.
  • Collaborated with admin teams, human resources and finance department on special projects.
  • Professionally greeted clients and delivered friendly, knowledgeable assistance.
  • Created engaging presentations, spreadsheets and reports.
  • Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
  • Checked and opened mail, enabling prompt response to correspondence, bills and invoices.
  • Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.

Senior Sales Executive

Scotsman Publications Ltd
05.2010 - 05.2012
  • Sales Person of the Year 2011)
  • Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
  • Built focused new client networks, growing business opportunities and increasing revenue possibilities.
  • Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.

Advertising Sales Supervisor

Wyvex Media Ltd
11.2008 - 05.2010
  • Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
  • Generated new leads and opportunities to maximise revenue.
  • Qualified prospects to determine future sales possibilities and improve conversion efforts.
  • Analysed industry and competitor trends to enhance sales strategy.
  • Updated CRM software with contract records, renewal timeframes and customer details.
  • Used cold-calling, email outreach and LinkedIn to source and develop opportunities.

Secretary

Cyber Secretary
07.2006 - 11.2008
  • Drafted and distributed professional business letters and email correspondence.
  • Updated files and records with precise system navigation.
  • Screened and directed incoming phone calls and distributed correspondence effectively.
  • Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Improved information flow, introducing new software to facilitate distribution of correspondence, reports and minutes.
  • Sourced office supplies in line with procurement guidelines to achieve value for money.

Administration Officer

Media Catalyst
Amsterdam
08.2002 - 08.2005
  • Improved operational efficiency through effective schedule management, including coordinating board meetings, travel itineraries and agenda plans.
  • Oversaw office inventory ordering, requisitions and stocking.
  • Drafted informative reports regarding upcoming projects and required resources.
  • Liaised with event personnel to coordinate workshops and team building events.
  • Communicated corporate objectives through regular correspondence, scheduling timely follow-up communications.

Office Manager

Reardon Smith Whittaker
06.2000 - 01.2002
  • Managed company data and KPI report generation.
  • Completed orientations to integrate new staff to company systems and culture.
  • Coordinated and maintained impressive office organisation to keep facilities efficient, organised and professional.
  • Improved overall office efficiency by establishing smooth workflow processes, monitoring daily productivity and implementing modifications to eliminate operational bottlenecks.
  • Collaborated and clearly communicated across teams to achieve consistent service delivery.

Personal Assistant, Managing Director

First Choice Ski, Lakes & Mountains
04.1998 - 08.2000
  • Created engaging presentations, spreadsheets and reports.
  • Checked and opened mail, enabling prompt response to correspondence, bills and invoices.
  • Provided customers with outstanding service, extending relationships for future business opportunities.
  • Spearheaded development and delivery of future product offerings based on in-depth market research.
  • Prepared meeting rooms and event spaces to achieve successful client engagements.
  • Supervised budgets and timelines, ensuring progress met project scope targets.
  • Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.
  • Processed mail, email and phone enquiries, minimising correspondence backlogs.
  • Drafted correspondence, compiled reports and prepared presentations with keen attention to detail.

Secretary

Select Appointments plc
01.1997 - 01.1998
  • To MD/Recruitment Consultants

Education

Diploma - Hospitality Management

University of Brighton
1997

Diploma - undefined

Winchester Art College
1994

joint honors degree (BA) - Food and beverage Management

Blundells School
1993

undefined

Croft House School
1991

Skills

  • Social media expert
  • Creative writing
  • Editing copy
  • Marketing
  • Graphic design proficiency
  • Copywriting abilities
  • Excellent IT Sills

Interests

Interests , Running, Hill Walking and anything else to get my away from my kids for 10 minutes

Timeline

Content Creator & Social Media Manager

County Fabrics/Glendevon Energy
11.2019 - Current

Administrator/Marketing Assistant

Mud 4x4 ltd
07.2014 - 03.2016

PA

Aurora Hotel Collection
05.2012 - 06.2014

Senior Sales Executive

Scotsman Publications Ltd
05.2010 - 05.2012

Advertising Sales Supervisor

Wyvex Media Ltd
11.2008 - 05.2010

Secretary

Cyber Secretary
07.2006 - 11.2008

Administration Officer

Media Catalyst
08.2002 - 08.2005

Office Manager

Reardon Smith Whittaker
06.2000 - 01.2002

Personal Assistant, Managing Director

First Choice Ski, Lakes & Mountains
04.1998 - 08.2000

Secretary

Select Appointments plc
01.1997 - 01.1998

Diploma - Hospitality Management

University of Brighton

Diploma - undefined

Winchester Art College

joint honors degree (BA) - Food and beverage Management

Blundells School

undefined

Croft House School

Similar Profiles

Create profile
Isla Kerr