Isla Fryer
Glasgow,
Summary
Positive and hardworking student with a friendly and open manner with a keen interest in developing her skills and knowledge of animal behavior and contributions to conservation. A great team player who is also comfortable taking initiative and using leadership skills gained through work and volunteering.
Overview
4
4
years of professional experience
Work history
Hamley's Helper
Hamley's Toy Shop
2023.10 - Current
- Deliver friendly customer service and clear product guidance
- Handle cash, card payments, and returns accurately on tills
- Maintain well-presented shop floor
- Deliver engaging Build-A-Bear experiences to customers of all ages
- Work efficiently under pressure during peak hours
- Train and support new staff members
Volunteer Scout Leader
Scout Association
2024.11 - Current
- Lead and supervise young people in weekly meetings and outdoor activities e.g. camping, hiking
- Plan and deliver engaging sessions
- Communicate clearly with children, parents, and fellow leaders
- Manage group behaviour and ensure an inclusive environment
- Encourage scout development and confidence
Team Member
Domino's Pizza
2022.11 - 2023.07
- Ensured excellent customer service and efficient food preparation in a fast-paced environment
- Took orders, payments and queries via telephone or face to face
- Guaranteed store cleanliness and Health and Safety responsibilities
Sports Coach Volunteer
South Lanarkshire Primary Schools
2022.08 - 2023.05
- Planned and delivered PE activities in local primary schools
- Worked closely with teaching staff to adapt coaching style based on different abilities
- Encouraged a positive environment for all students
Education
Bachelor of Science - Zoology
University of Glasgow
2023.09 -
Scottish Higher -
Cathkin High School
2021.08 - 2022.05
Skills
- Teamwork and leadership
- Communication and engagement
- Decision making
- Planning and organising
- Adaptability
- Taking initiative and responsibility
- Customer Service
- Microsoft Excel, PowerPoint and Word
Accomplishments
Scout Explorer Belt
DofE Bronze Award
First-response qualified
HOBBIES
Music concerts and shows
Reading
Hiking/Camping
Timeline
Volunteer Scout Leader
Scout Association
2024.11 - Current
Hamley's Helper
Hamley's Toy Shop
2023.10 - Current
Bachelor of Science - Zoology
University of Glasgow
2023.09 -
Team Member
Domino's Pizza
2022.11 - 2023.07
Sports Coach Volunteer
South Lanarkshire Primary Schools
2022.08 - 2023.05
Scottish Higher -
Cathkin High School
2021.08 - 2022.05