Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ISHWORI GURUNG

Plumstead,Greenwich

Summary

Organised and dependable kitchen supervisor with 5 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Kitchen senior supervisor

PING PONG RESTAURANT
London
05.2021 - 02.2024
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Enforced clerical team compliance with industry best practices and internal policies.
  • Maintained high standards of accuracy and quality in data entry and recordkeeping.
  • Coordinated employee schedules and handled resource management to remove barriers to productivity.
  • Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.
  • Designed strategic schedules, rotas and workloads to promote productivity.
  • Motivated team through providing hands-on practical support to all members of staff on duty.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Maintained clean, organised working areas to create positive, productive environments with minimal risk.
  • Maintained spotless and tidy working areas to create risk-free and productive environments.

Team leader

Kfc
Thamesmead, Greenwich
09.2019 - 05.2021
  • Mediated team decision-making and problem-solving for peaceful resolutions and decision-making.
  • Prioritised and assigned tasks for strategic and optimised distribution of workloads.
  • Reported on team performance to higher leadership, proactively offering action for areas of improvement.
  • Coached team members through new or difficult workflows.
  • Controlled resources by department or project and tracked use in [Software].
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Trained staff to resolve complaints appropriately to maintain customer satisfaction.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Fostered positive employee relationships through communication, training and coaching.

Chef

ping pong restaurant
London
01.2018 - 08.2019
  • Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
  • Set kitchen standards governing cooking procedures, garnishes and food presentation.
  • Utilised proper cleaning techniques to sanitise counters and utensils, enabling safe preparation of raw produce.
  • Monitored line work processes to ensure consistency in quality, quantity and presentation.
  • Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
  • Handled and stored food with proper methods to eliminate illness risks and prevent cross-contamination.

Education

NVQ Level 2 - english

Greenwich Community College
London
/2018 - /2020

Skills

  • Inventory oversight
  • Data entry
  • Complaint resolution
  • Target-driven
  • Human resources best practices
  • Motivational leadership style
  • Customer service
  • Business administration
  • Operations management
  • Financial management
  • Data management
  • Issue resolution
  • Team supervision
  • Leadership

Languages

English
Fluent
Hindi
Beginner
Nepali
Native

Timeline

Kitchen senior supervisor

PING PONG RESTAURANT
05.2021 - 02.2024

Team leader

Kfc
09.2019 - 05.2021

Chef

ping pong restaurant
01.2018 - 08.2019

NVQ Level 2 - english

Greenwich Community College
/2018 - /2020

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ISHWORI GURUNG