Ishvirin Lingham
Centurion
Summary
Bachelor of Commerce Honours in Business Informatics. Experienced system administrator at Tharisa Mine, collaborating with IT management to achieve organizational objectives. Skilled in maintaining networks, servers, and IT infrastructure, with a strong focus on detail and effective time management. Proven ability to prioritize tasks and manage multiple responsibilities, ensuring timely completion of assignments and fostering communication to meet company goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
System Administrator
Tharisa Mine
Rustenburg
01.2022 - Current
- Developed and implemented IT strategies aligned with business requirements.
- Managed relationships with external vendors and service providers to optimize operations.
- Oversaw infrastructure management, including VMware Cluster configurations.
- Maintained Azure cloud services and managed vSphere infrastructure effectively.
- Ensured cybersecurity by implementing procedures to prevent data breaches.
- Created business continuity plans for system recovery after disruptions.
- Completed IT projects within budget and documented outcomes for stakeholder review.
- Ensured compliance with IT regulations through detailed audit documentation.
- Installed and configured various software and hardware for smooth-running systems operation.
- Monitored system performance using advanced tools, proactively identifying and resolving issues.
- Owned support tickets using IT management system Impulse for assigning and escalating.
- Installed and maintained IT equipment and software to meet workflow requirements.
- Improved and maintained existing IT processes and system documentation to create easy to use reference guides.
- Operated server management tools for patching, monitoring and backup activity.
- Trained junior staff on best practices in system administration, fostering a culture of knowledge sharing.
- Negotiated contracts with vendors and suppliers, securing cost-effective solutions for IT needs.
- Procured software, hardware and infrastructure required to meet programme demands.
- Led IT department, overseeing daily operations and aligning technology strategies with business objectives.
- Collaborated with senior management to define IT policies and procedures, promoting best practices across the organisation.
- Coordinated with external IT service providers, ensuring seamless integration of services and support.
- Oversaw IT budget, optimising spend while ensuring availability of essential resources.
- Led projects to improve ICT system integrity and security.
- Planned efficient use of resources to control expenditures.
- Developed and maintained disaster recovery plans, ensuring minimal disruption to business operations during emergencies.
- Delivered [Number] projects per year with consistent record of meeting timeline, scope and budget requirements.
- Used well-organised [Type] methodologies to efficiently manage project needs.
Senior Network Administrator
Drive control corporation
Johannesburg
04.2019 - 01.2022
- Managed IT environment to ensure optimal performance and reliability.
- Delivered first and second line support to users and branches, resolving technical issues.
- Motivated IT procurement processes for enhanced resource allocation.
- Configured and maintained HP printers to support operational needs.
- Configured Dell switches to optimize network performance.
- Migrated 260 users to Office 365, improving collaboration and productivity.
- Established five hosts in a failover cluster environment with attached HPE 3 Par storage.
- Achieved MS-100 and Comm-Vault certifications to enhance professional qualifications.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
IT System Administrator
SGS South Africa
Johannesburg
09.2018 - 02.2019
- Supported IT environment through service desk ticketing system management.
- Maintained Lenovo laptops and desktops to ensure operational efficiency.
- Managed IT assets according to asset register guidelines.
- Motivated IT Procurement processes to enhance resource acquisition.
- Planned, developed, installed, configured, maintained, and upgraded all network hardware, software, and communication links.
- Configured and maintained RICOH printers for optimal performance.
- Configured and administered network services such as DNS, DHCP, and email protocols for seamless connectivity.
- Administered and maintained company's IT infrastructure to support seamless business operations.
- Managed user accounts, permissions, and access controls to protect sensitive information.
- Installed and configured new and upgraded systems, ensuring performance and functionality ahead of company-wide rollouts.
- Installed and configured various software and hardware for smooth-running systems operation.
- Collaborated with IT team members on strategic projects, contributing to long-term improvements.
- Owned support tickets using IT management system Impulse for assigning and escalating.
IT Administrator
Kayreed Board and Timber
Johannesburg
05.2016 - 07.2018
- Provided daily desktop and server support to approximately 200 users.
- Managed comprehensive IT environment, ensuring efficient operations.
- Delivered first and second line user support for hardware and software issues.
- Identified faults, repairing computers and printers promptly.
- Maintained IT assets according to the asset register guidelines.
- Oversaw IT budget management, securing optimal resource allocation.
- Supported and maintained SQL 2008 R2 databases effectively.
- Configured and maintained Canon imageRUNNER and VoIP systems.
- Installed, configured and maintained LAN software and hardware related to servers, personal computers and printers.
- Administered user accounts, permissions, and access rights, safeguarding data integrity and access.
- Installed and configured various software and hardware for smooth-running systems operation.
- Managed network infrastructure, including routers, switches, and firewalls, to maintain operational efficiency and security.
- Configured virtual private networks VPNs for remote access, ensuring secure and flexible working arrangements.
- Analysed network traffic patterns to recommend improvements and optimise resource allocation.
IT Server Specialist
National Prosecuting Authority
Pretoria
02.2016 - 04.2016
- Ensured 99.9% uptime SLA for all servers through proactive monitoring and maintenance.
- Managed four HP clusters to enhance operational efficiency.
- Allocated virtual storage on Hyper-V platform to optimize resource usage.
- Created new VMs as required to meet project demands.
- Maintained and created nodes to support infrastructure scalability.
- Delegated roles effectively for each virtual machine to streamline operations.
- Executed monthly patch management on all VMs and hosts, achieving 100% compliance with Microsoft standards.
- Sustained failover cluster stability to ensure high availability.
- Installed, configured, and updated server software, ensuring systems remained secure and operational.
- Conducted routine backups of critical data, safeguarding against potential loss or corruption.
- Implemented and managed email servers, ensuring reliable internal and external communication.
IT Manager
Louis Dreyfus Commodities
02.2013 - 12.2015
- Ensured stability of IT environment across two national and four international branches.
- Reviewed and updated IT policies and procedures for compliance and efficiency.
- Maintained IT assets according to established asset register standards.
- Managed Cisco Catalyst 3750 V2 series PoE-48 Switches to optimize network performance.
- Configured VOIP Cisco Phones, including models 7911 and 7962, for user accessibility.
- Provided support for trading programs such as Future Source, Sword Fish, QST, Reuters to approximately 140 users.
- Administered IT services across branches to enhance operational effectiveness.
- Monitored network performance, identifying and resolving issues promptly to maintain optimal operation.
- Procured software, hardware and infrastructure required to meet programme demands.
IT Administrator
AARD Mining Equipment
10.2009 - 12.2012
- Ensured stability of IT environment through planning, development, installation, and configuration of network and hardware.
- Maintained core business system (SYSPRO) with oversight of day-end and month-end procedures across key modules.
- Executed daily backups and restores on System 5 to secure data integrity.
- Identified faults and repaired computers, printers, and other hardware and software components.
- Administered biometric clock-card system for accurate time tracking of 180 users.
- Investigated misuse of company IT assets and escalated issues to management and HR.
- Achieved consistent IT budget maintenance over three years without fluctuations.
Junior Network Administrator
Sizwe African IT Group
Pretoria
01.2007 - 09.2009
- Supported 150 users across nine Sizwe branches nationwide through effective system administration.
- Conducted maintenance, installation, and training to optimize LAN performance.
- Evaluated and recommended purchases for computers, network hardware, peripherals, and software to enhance operational capabilities.
- Provided system support for Pastel Evolution, ensuring reliable functionality.
- Established programs aimed at improving operational efficiency across multiple sites.
- Achieved MCSE 2003 certification to strengthen technical proficiency.
IT Support/Help Desk Consultant
Sentech
01.2006 - 01.2007
- Delivered first-level technical support for My Wireless, VSAT, and VSTAR products.
- Identified hardware and software issues to facilitate effective troubleshooting.
- Escalated unresolved issues promptly to second-level support for swift resolution.
- Installed, configured, and monitored local area networks (LAN) for optimal performance.
Education
BCom - Informatics
Unisa
01.2024
BCom Honours - Business Informatics
Unisa
01.2024
MS-100 /101 certificate -
Pearson
01.2021
Comm Vault certificate -
Comm Vault Online
01.2019
MCSE 2003 certificate -
Torque IT
01.2008
Certificate Pc Engineering -
Varsity College
01.2005
Matric -
Laudium Secondary School
01.2003
Skills
- Azure Cloud Services
- Microsoft Exchange 365
- Microsoft SharePoint 365
- Microsoft Office Packages
- MS Server 2016
- MS Server 2019
- MS Server 2022
- MS SQL 2019
- Sonic Firewall and AP’s
- HPE 3Par Storage
- Dell Servers and Storage
- Hyper-V Cluster
- VMware vSphere
- Sage X3
- Veeam
- Comm Vault
- Symantec Anti-Virus
- Kaspersky
- Citrix SD WAN
- HPE Blade Systems
- Yeastar S100 / Yealink (VOIP System)
- SYSPRO 60
- Citrix Xen Server
- Network protocols – TCP/IP
- Sage 300
- Infrastructure management
- Cloud services
- Network troubleshooting
- Disaster recovery
- IT project management
- Vendor management
- Compliance auditing
- Technical documentation
- User training
- Resource optimization
- Process improvement
- Strategic planning
- Operating systems
- IT infrastructure monitoring tools
- Active Directory
- Incident Management
- Backup and recovery solutions
- Vmware
- Azure
- IT risk management
References
- Tharisa Mine, Sizo Ntuthu, 014 572 0700/ 083 293 7418
- Drive Control Corporation, Bradley Naicker, 083 258 4741/ 011 201 8927
- SGS South Africa, Thabo Matlala, 083 603 4643/ 011 800 1000
- Kayreed Board and Timber, Lawrence Mufhandu, 082 573 3830/ 011 837 8602
- National Prosecuting Authority, Francois Jr Conradie, 072 753 5744 / 012 845 6006
- Louis Dreyfus Commodities, Anton Claassen, 072 101 8684/ 011 217 5300
- AARD Mining Equipment, Bruno Sebastian, 083 792 8567/ 011 279 5304
- Sizwe IT Group, Gonste More, 012 657 5300
Languages
English
Proficient
C2
Afrikaans
Advanced
C1
Certification
- [Area of study] certified
Timeline
System Administrator
Tharisa Mine
01.2022 - Current
Senior Network Administrator
Drive control corporation
04.2019 - 01.2022
IT System Administrator
SGS South Africa
09.2018 - 02.2019
IT Administrator
Kayreed Board and Timber
05.2016 - 07.2018
IT Server Specialist
National Prosecuting Authority
02.2016 - 04.2016
IT Manager
Louis Dreyfus Commodities
02.2013 - 12.2015
IT Administrator
AARD Mining Equipment
10.2009 - 12.2012
Junior Network Administrator
Sizwe African IT Group
01.2007 - 09.2009
IT Support/Help Desk Consultant
Sentech
01.2006 - 01.2007
BCom - Informatics
Unisa
BCom Honours - Business Informatics
Unisa
MS-100 /101 certificate -
Pearson
Comm Vault certificate -
Comm Vault Online
MCSE 2003 certificate -
Torque IT
Certificate Pc Engineering -
Varsity College
Matric -
Laudium Secondary School