Ishu Sethi

Gaining experience as a Customer sales Assistant, responsible for preparing and processing orders, managing payslips and delivering reliable customer support.

• Supported sales by recommending products and assisting customers with purchases.
• Worked closely and effectively with other team members to ensure smooth day to day sales.
• Prepared, checked and packaged customer's order to ensure timely and correct deliveries.
• Maintained organised records and assisted with general sales duties.
• Processed payments and managed receipts when required.
• Resolved queries promptly, contributing to positive customer sales experience.

Gained hands-on experience as a Hairdresser's Assistant, helping manage everyday appointments, maintain a clean and organised salon environment, and contributing to a high quality of customer satisfaction.

• Productively answer phone calls whilst managing the front desk activities during the peak hours.
• Maintained a clean and organised environment, sanitising workstations and tools to maintain the health standards.
• Helped hairstylists during peak hours by quickly mixing hair dye or perming solutions.
• Greeted clients warmly, checked them in and communicated wait times clearly.
• Ensured customer's comfort by offering refreshments and assisting with booking further appointments.
• Assisted clients at the till and helping with final charges when needed.