Ishroop Virdee
London,Greenwich
Summary
Motivated and highly organised individual with a Level 3 Diploma in Computerised Accounting Sage 50. Skilled in bookkeeping, accounts payable/receivable, bank reconciliations, VAT returns, payroll, and financial reporting. Proficient in Sage 50 and Excel, with strong accuracy, organisation, and problem solving abilities. Eager to apply developed accounting skills and gain practical experience in a Sage 50-based role.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Customer advisor
Marks and Spencer
London
04.2025 - 11.2025
- Delivered excellent customer service, assisting shoppers with clothing choices and styling advice
- Maintained strong product knowledge of current fashion ranges and promotions
- Processed transactions efficiently using till operations
- Ensured shop floor was well-presented, clean, and fully stocked
- Handled customer queries, returns, and exchanges professionally
- Supported visual merchandising and in store displays
- Worked collaboratively with team members to meet sales targets
- Promoted loyalty programs and special offers to customers
- Managed stock replenishment and size availability on the shop floor
- Maintained a friendly, approachable attitude to enhance customer experience
Customer team member
Co-op Food
London
12.2025 - 02.2026
- Provided friendly and efficient customer service in a fast paced store environment
- Operated tills, handled cash/card payments, and processed refunds
- Replenished shelves and ensured products were well stocked and faced up
- Checked deliveries and organised stock in line with store standards
- Maintained high standards of cleanliness and food safety
- Assisted customers with product queries and recommendations
- Supported reductions and date checks to minimise food waste
- Followed health & safety procedures at all times
- Worked as part of a team to meet store targets and deliver smooth operations
- Promoted Co-op membership and in store offers to customers
Pharmacy assistant
Britannia Pharmacy
London, Tower Hamlets
08.2023 - 08.2023
- Kept pharmacy counter and related areas clean, neat and organised.
- Assisted pharmacy staff in preparing medications and filling orders.
- Minimised patient waiting times through excellent prioritisation and multitasking.
- Greeted over 20 customers per day and provided friendly, knowledgeable healthcare advice and service.
- Answered questions and helped pharmacy customers locate desired items.
- Answered telephones and provided information about order status, shop hours and pharmacy procedures.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Delivered outstanding customer care with proactive sales and listening skills.
School office assistant
St Mary Magdalene C of E
London, Greenwich
09.2022 - 11.2022
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Completed duties to deliver on targets with accuracy and efficiency.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Oversaw daily operations to achieve high productivity levels.
Education
A-Levels - Media studies, Applied Science Double Diploma
St Mary Magdalene C of E
London, Greenwich 09.2022 - 06.2024
GCSEs - English language, English Literature, Maths, Science, Geography, Design and technology, Art.
Dartford Science & Technology College
Dartford, Kent 09.2017 - 07.2022
Level 3 Sage 50 Computerised Accounting Diploma - Computerised Accounting
KBM Training and Recruitment
Barking, Barking and Dagenham 09.2025 - 03.2026
Skills
- Sage 50
- Bokkeeping
- Zero
- Quickbooks
- Reconciliation
- Invoicing
- Ledger
- VAT
- Payroll
Timeline
Customer team member
Co-op Food
12.2025 - 02.2026
Level 3 Sage 50 Computerised Accounting Diploma - Computerised Accounting
KBM Training and Recruitment
09.2025 - 03.2026
Customer advisor
Marks and Spencer
04.2025 - 11.2025
Pharmacy assistant
Britannia Pharmacy
08.2023 - 08.2023
A-Levels - Media studies, Applied Science Double Diploma
St Mary Magdalene C of E
09.2022 - 06.2024
School office assistant
St Mary Magdalene C of E
09.2022 - 11.2022
GCSEs - English language, English Literature, Maths, Science, Geography, Design and technology, Art.
Dartford Science & Technology College
09.2017 - 07.2022