ISHRAJ SINGH KABLI

Key Responsibilities

• Monitored CCTV systems to maintain the safety and security of the premises.
• Carried out access control by checking staff and visitor identification.
• Patrolled and monitored car parks to ensure a safe environment.
• Recorded and reported incidents accurately in line with company procedures.
• Responded professionally to security issues and emergencies.
• Maintained a visible security presence and provided excellent customer service.
• Followed site security procedures and health & safety regulations.

Skills Gained

• CCTV monitoring
• Access control
• ID verification
• Incident reporting
• Observation and attention to detail
• Communication skills
• Customer service
• Problem-solving
• Security awareness

Food Packing :

Key Responsibilities

• Packed, labelled, and prepared food products in line with production targets.
• Maintained high standards of food hygiene, quality, and health & safety.
• Performed quality checks to ensure products met company standards.
• Worked efficiently as part of a team in a fast-paced production environment.
• Followed company procedures and food safety regulations at all times.
• Kept the work area clean and organised.

Skills Gained

• Food packing and production
• Quality control
• Health & safety compliance
• Teamwork
• Time management
• Attention to detail

Customer Service Assistant (Lounge Host) – Qatar Airways

• Delivered excellent customer service to passengers in the airport lounge.
• Welcomed passengers and assisted with enquiries in a professional and friendly manner.
• Ensured food and beverage stations were fully stocked, clean, and presented to a high standard.
• Monitored lounge cleanliness and maintained a comfortable environment for guests.
• Supported food service by replenishing refreshments and ensuring quality standards were met.
• Assisted passengers with flight, boarding, and lounge-related enquiries.
• Worked closely with colleagues to provide a smooth and efficient lounge experience.
• Followed health, safety, and hygiene procedures at all times.

Dispatch Operative / Food Packer

• Dispatched airline catering carts for loading onto trucks supplying aircraft.
• Checked security seals on catering carts to ensure compliance with company procedures.
• Completed dispatch paperwork accurately and maintained delivery records.
• Packed food products in line with hygiene, quality, and food safety standards.
• Worked to strict deadlines to support on-time flight departures.
• Followed health and safety procedures and maintained a clean, organised work area.
• Worked effectively as part of a fast-paced warehouse and logistics team.

Baggage Handler / Customer Service Assistant

• Provided customer service for Qatar Airways passengers in the airport terminal.
• Set up boarding gates, queue barriers, and signage to ensure an organised boarding process.
• Checked passengers' boarding passes before boarding in accordance with airline procedures.
• Assisted passengers with boarding enquiries while delivering a professional and friendly service.
• Supported the safe and efficient boarding of flights by working to strict schedules.
• Handled baggage operations while following airside safety and security procedures.
• Worked effectively with airline and airport teams in a fast-paced, time-critical environment.