Ishna Arshad
Ilford,Redbridge
Summary
Customer service professional with strong communication skills and calm, patient approach in fast-paced situations. Consistent focus on safety, respectful conduct, and welcoming environment for all. Reliable team player who follows procedures and takes responsibility under pressure.
Overview
1
1
year of professional experience
Work history
Customer Service Assistant
Griller Ilford LTD
Ilford, Redbridge
2026.06 - Current
- Communication: speaking politely and clearly with different people.
- Supervision & awareness: staying alert to what is happening around you and responding quickly when an issue arises.
- Patience: remaining polite and composed during busy or stressful periods.
- Health & safety: following safety, hygiene and workplace procedures.
- Working under pressure: managing several responsibilities during busy periods.
- Conflict resolution: dealing calmly with complaints, disagreements or difficult situations.
- Responsibility: completing tasks correctly and following instructions.
Teaching assistant in primary school
Rehman Higher Secondary school
Samundri, Pakistan
2025.06 - 2026.04
- Supervising children during lunch and playground activities.
- Ensuring children follow school rules and behave appropriately.
- Encouraging positive behaviour and respectful interaction.
- Dealing calmly with minor disagreements or conflicts.
- Reporting accidents, incidents or concerns to the appropriate staff member.
- Helping maintain a safe, clean and welcoming environment.
- Communicating appropriately with teachers and other school staff.
Education
Intermidiate - Computer Science
APSACS
Karachi, Pakistan /2020 - /2022
Matriculation - Science
APSACS
Karachi, Pakistan /2018 - /2020
Bachelor in Fashion Designing - Fashion
Indus University
Karachi, Pakistan /2022 -
Timeline
Customer Service Assistant
Griller Ilford LTD
2026.06 - Current
Teaching assistant in primary school
Rehman Higher Secondary school
2025.06 - 2026.04
Bachelor in Fashion Designing - Fashion
Indus University
/2022 -
Matriculation - Science
APSACS
/2018 - /2020
Intermidiate - Computer Science
APSACS
/2020 - /2022