ISHMA AKHTAR
Attractions
Manchester,Manchester
3
years of professional experience
1
Language
Customer-focused specialist with experience in relationship management and communication. Expertise in stock replenishment, visual merchandising, and Microsoft and Adobe software. Manages walk-in inquiries and appointment scheduling with composure. Enhances in-store promotions through strategic marketing and collaborative teamwork.
Work history
Salon Receptionist
9 Months- Welcomed clients with friendly greetings at the reception area. to create positive first impressions.
- Coordinated client bookings and appointment schedules to optimise service flow.
- Processed payments and retail transactions efficiently to enhance customer experience.
- Supported salon team with daily operations, ensuring seamless service during staff absences.
- Maintained cleanliness and organisation across reception and salon areas.
Temporary Retail Assistant
3 Months- Engaged customers in discussions about preferred fragrances and recommended matching options to enhance their shopping experience.
- Increased sales by actively promoting products through effective marketing strategies. through promotions, samples, and gift sets offered to customers.
- Restocked shelves and organised inventory to maintain product availability and ensure displays were neat and inviting.
- Carry out opening and closing duties by coordinating daily store readiness tasks.
Retail Worker – part-time sales assistant
1 Year 4 Months- Guided customers in selecting products and services, enhancing their shopping experience.
- Answered product questions and provided repair guidance, ensuring customer satisfaction.
- Processed customer transactions accurately at point of sale.
- Maintained clean, organised, and well-stocked shop floor, contributing to a positive shopping environment.
Skills
Client appointment management
Appointment management
Customer relationship management
Sales promotion strategies
Retail product display
Stock management
Effective communication
Team collaboration
Walk-in inquiries
Microsoft and Adobe proficiency
Patience under pressure
Education
Bcs (Hons) - Accounting & Financial Management
A-levels - Law, Sociology Psychology
Personal Information
Title: Accounting Student | Retail & Sales Assistant
Languages
Urdu
Fluent
Timeline
Salon Receptionist
Attractions
2024.04 - 2025.01Read More
Temporary Retail Assistant
The Perfume Shop
2023.10 - 2024.01Read More
Retail Worker – part-time sales assistant
Riz Electrics
2022.03 - 2023.07Read More
Canterbury Christ University | GBS
Bcs (Hons) from Accounting & Financial Management
06/2025 - 02/2029Read More
Kings Inter-High college
A-levels from Law, Sociology Psychology
09/2022 - 07/2024Read More