Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ishitta Arora

Summary

Passionate and customer-focused professional with experience in luxury hospitality and brand representation. Adept at delivering exceptional client experiences and managing dynamic service environments. Currently pursuing a degree in Human Resource and Business Management, with a strong foundation in communication, leadership, and problem-solving.

Overview

7
7
years of professional experience

Work History

Student representative

Manchester Metropolitan University
Manchester , United Kingdom
02.2025 - Current
  • Acted as a liaison between students and faculty to enhance the academic experience.
  • Facilitated student feedback to drive continuous improvement.
  • Organized social and academic events, fostering a strong student community.

Host

Malmaison
Manchester
01.2024 - 04.2025


  • Delivered exceptional guest experiences in a luxury hospitality environment.
  • Managed high-volume reservations and facilitated seamless guest services.
  • Resolved guest inquiries and concerns promptly, ensuring customer satisfaction.
  • Collaborated effectively with kitchen and service teams for operational excellence.

Thrift store

Self
New Delhi , India
01.2020 - 06.2020
  • Managed end-to-end operations, including branding, customer engagement, and logistics.
  • Built a strong online presence through effective social media marketing.
  • Delivered excellent customer service, ensuring satisfaction and brand loyalty.

Voluntary teaching assistant

Seva Bharti Non governmental organisation
New Delhi , India
03.2019 - 07.2019
  • Provided educational support to children with special needs.
  • Created inclusive learning environments and facilitated engaging activities.

Psychology Internship

Fortis Hospital
New delhi , India
06.2018 - 07.2018
  • Assisted clinical psychologists in therapeutic sessions.
  • Developed an understanding of psychological assessments and patient care.

Education

Bachelor of Business Administration - Human resource and business management

Manchester Metropolitan University
Manchester
09/2023 -

Certificate of Higher Education - Humanities and arts

Gd Goenka Public School
Vasant Kunj , New Delhi

Bachelor of Business Administration - Human resource and business management

International business school
Budapest , Hungary
09/2021 - 12/2022

Skills


  • Brand building
  • Client Relations
  • Brand Representation
  • Communication & Problem Solving
  • Leadership & Team Collaboration

Timeline

Student representative

Manchester Metropolitan University
02.2025 - Current

Host

Malmaison
01.2024 - 04.2025

Thrift store

Self
01.2020 - 06.2020

Voluntary teaching assistant

Seva Bharti Non governmental organisation
03.2019 - 07.2019

Psychology Internship

Fortis Hospital
06.2018 - 07.2018

Bachelor of Business Administration - Human resource and business management

Manchester Metropolitan University
09/2023 -

Certificate of Higher Education - Humanities and arts

Gd Goenka Public School

Bachelor of Business Administration - Human resource and business management

International business school
09/2021 - 12/2022
Ishitta Arora