Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

Ishan Khaliwala

Nottingham,United Kingdom

Summary

Accomplished cyber security professional with expertise in conducting comprehensive cyber security audits, incident response, and security hardening. Demonstrates proficiency in network security, regulatory compliance, and threat analysis, ensuring robust protection against cyber threats. Skilled in implementing cyber security frameworks and managing assets effectively, with a strong focus on identity and access management (IAM). Possesses additional technical skills in web development using ReactJS, NodeJS, ExpressJS, and database management with SQL and MongoDB. Committed to advancing career goals by leveraging extensive knowledge to enhance organisational security posture.

Overview

3
3
years of professional experience
1
1
Certification

Work history

Sales Volunteer

British Heart Foundation
Nottingham
02.2025 - 05.2025
  • Ensured cleanliness and organisation of store while balancing customer interactions.
  • Arranged up to 100 products across 15 displays within an 8-hour turnaround.
  • Provided guidance to up to 60 customers hourly in locating suitable products.
  • Worked alongside team of 8 members for efficient store management.

Senior Technician/Tech Support

Sea Tech
, India
10.2023 - 03.2024
  • Resolved over 60 complex hardware, software, and networking issues monthly, achieving 95% customer satisfaction.
  • Installed and configured systems for 150+ workstations, reducing downtime by 20% in six months.
  • Addressed 30+ internal IT infrastructure issues weekly, enhancing system stability by 25%.
  • Managed 50 customer inquiries weekly, ensuring follow-ups within 24 hours and attaining 90% first-contact resolution rate.
  • Documented over 200 technical issues and solutions, identifying 15 recurring problems and decreasing repeat incidents by 30%.

MERN Stack Developer

SkillIQ
, India
09.2022 - 02.2023
  • Completed 12-week MERN stack training, accumulating over 200 hours of practical coursework.
  • Developed five full-stack web applications, enhancing database performance by 30% through MongoDB optimisation.
  • Implemented SHA-256 hash functions for secure storage of over 10,000 user records, ensuring 100% data integrity.
  • Integrated JWT-based authentication across three applications, managing over 1,500 user sessions.
  • Reduced unauthorised access attempts by 40% through effective session management.
  • Utilised React Router and local/session storage to maintain secure user sessions, decreasing account takeover incidents by 35%.
  • Achieved final project score of 95%, demonstrating strong proficiency in full-stack development.

Education

MSc - Cyber Security

Nottingham Trent University
Nottingham
01.2025 -

BTech - Computer Science

Silver Oak University
India
06.2020 - 08.2024

Skills

  • Cyber Security Audits
  • Incident Response
  • Security Hardening
  • Network Security
  • Regulatory Compliance
  • Threat Analysis
  • Cyber Security Frameworks
  • Asset Management
  • Identity and Access Management (IAM)
  • Web Development (ReactJS, NodeJS, ExpressJS)
  • Databases (SQL, MongoDB)

Certification

  • Google Cyber Security Certificate, Specialization in risk analysis, threat detection, incident response, and compliance with frameworks (NIST, RMF, CIA Triad).
  • Cisco Introduction to Cyber Security

Languages

English
Fluent
Hindi
Native
Gujarati
Native

Timeline

Sales Volunteer

British Heart Foundation
02.2025 - 05.2025

MSc - Cyber Security

Nottingham Trent University
01.2025 -

Senior Technician/Tech Support

Sea Tech
10.2023 - 03.2024

MERN Stack Developer

SkillIQ
09.2022 - 02.2023

BTech - Computer Science

Silver Oak University
06.2020 - 08.2024
Ishan Khaliwala