ISHA PATEL
London,UNITED KINGDOM
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work history
Sandwich artist
PATE- Virginia Quay Budgens
east india, united kindom
01.2024 - Current
- Communicated menu information clearly, upselling seasonal items and promoting featured products.
- Maintained clean, tidy and organised working areas to maximise efficiency.
- Prepared sandwiches and other menu offerings in line with quality, portion and timeframe targets.
- Took cash and card payment at checkout, providing correct change and receipts when requested.
- Checked completed orders for accuracy, quality and presentation.
- Prepared tea, coffee and carbonated beverages for customers.
- Received incoming stock shipments, rotated current supplies and placed new items into correct storage locations.
- Completed daily cleaning lists to maintain tidy and welcoming dining areas.
- Worked fast and accurately to meet customer needs and service goals.
- Thoroughly cleaned food preparation areas, tools and equipment, maintaining faultless hygiene standards.
Barista
free spirit hospitality limited
London, united kingdom
06.2023 - 09.2023
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Conversed with customers about food and beverage desires, suggesting items best matching preferences.
- Refilled replenishables and chilled ingredients, recording out-of-stock items for re-ordering.
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
- Totalled bills and accepted cash, card and mobile payments.
Receptionist
styles ahead
Barkingside, Redbridge
02.2023 - 06.2023
- Kept reception area clean and organised to uphold professional office reputation.
- Coordinated incoming and outgoing packages and mail to facilitate distribution.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees, including copying, faxing and file management.
- Admitted guests into buildings to control site access.
Education
Diploma of Higher Education - COSMETOLOGY
ORANE INTERNATIONAL SCHOOL
INDIA 07.2021 - 12.2022
Skills
- Conflict resolution
- Cash handling
- Excellent communication
- Task prioritisation
- Customer service
- Training and development
- Menu memorization
- Customer-focused
Affiliations
- READING BOOKS COOKING AND EXPLORING NEW THINGS
Languages
English
Proficient (C2)
Gujarati
Proficient (C2)
Hindi
Advanced (C1)
Timeline
Sandwich artist
PATE- Virginia Quay Budgens
01.2024 - Current
Barista
free spirit hospitality limited
06.2023 - 09.2023
Receptionist
styles ahead
02.2023 - 06.2023
Diploma of Higher Education - COSMETOLOGY
ORANE INTERNATIONAL SCHOOL
07.2021 - 12.2022