Isha Hussain
Northampton
Summary
Driven and dedicated legal professional with a strong understanding of legal terminology and procedures. Diligent in case preparation and management to achieve positive results coupled with excellent communication and analytical skills. Dedicated to delivering high-quality support to clients, while maintaining confidentiality and professionalism. Quick adaptation skills to multitask and prioritise work, completing projects above standard. Currently undertaking SQE LLM part time study.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Legal assistant
Minara Hannan Setfords
Northampton , Northamptonshire
10.2023 - Current
- Drafted and submitted legal documents to senior staff for review and approval.
- Assited solicitor advocate at Royal Courts of Justice on child abduction case.
- Resolved file-related queries via telephone and in-person communications.
- Liaised professionally with external legal teams for smooth case management.
- Submitted forms and applications for ongoing cases, supporting case progression.
- Upheld data quality standards with precise record-keeping.
- Met practice, firm and legal standards for compliant case management.
- Performed additional research and evidence gathering to strengthen client cases.
- Reviewed legal documentation and flagged errors for correction.
- Documented case progress and outcomes, creating reports for further analysis.
- Managed high volume client caseloads through planning and organisation.
- Managed client files with highest levels of confidentiality and discretion.
- Updated client files in case management systems for accurate, current records.
- Built positive client relationships to increase satisfaction and retention.
- Scanned, faxed and archived documentation for robust case files.
Pharmacy dispenser
Superdrug pharmacy
Northampton , Northamptonshire
09.2019 - Current
- Assisting comprehensive reviews of operations ensuring the pharmacys compliance with legal regulations
- Delivering exceptional patient care and customer service
- Oversaw inventory to achieve consistent supply levels.
- Maintained patient confidentiality while handling sensitive medical information.
- Stayed up-to-date on NHS payment and exemption rules.
- Stored and rotated stock while upholding pharmacy policies.
- Offered best-possible medical advice to customers to improve health conditions.
- Endorsed high-volume prescription forms.
- Counted pills, labeled bottles and compounded medications before dispensing prescriptions.
- Stored medication according to specific temperature instructions.
- Provided bespoke service to patients, accurately meeting healthcare needs and promoting loyalty.
Sales advisor
Superdrug
Northampton
06.2019 - 09.2019
- Delivered outstanding customer experiences through attentive care and faultless service.
- Retained customers by building rapport and delivering tailored product recommendations.
- Highlighted product features and benefits in line with customer needs, securing high-value sales.
- Demonstrated product features and functions to engage potential customers.
- Delivered commercially responsible decisions in every interaction to meet needs of customer and business.
Legal work experience
Tollers Solicitors
Milton Keynes
11.2018 - 11.2018
- Gained vast knowledge of regulations and policies associated with family and immigration law.
- Used online legal databases and digital resources to complete legal due diligence and research case data.
- Shadowed lawyers to understand workloads, case management and network development.
- Successfully delivered on tasks within tight deadlines.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Education
LLB (Hons) -
The University of Northampton
Northampton 10.2019 - 06.2023
BTEC Business 90 credit diploma -
Northampton College
/2018 - /2019
AS Levels - Criminology, English Literature, Health and Social Care
Weston Favell Academy
Northampton /2017 - /2018
Skills
- Exceptional communication skills
- Time management
- Administrative support
- Civil law
- Excellent investigative and reporting skills
- Document filing
- Case preparation
- Fast typing speed
- Strict confidentiality
- Strong legal background
- Multilingual
Accomplishments
Letter of commendation as a legal research assistant by Dr Ebenezer Laryea, May 2022.
References
References available upon request.
Timeline
Legal assistant
Minara Hannan Setfords
10.2023 - Current
LLB (Hons) -
The University of Northampton
10.2019 - 06.2023
Pharmacy dispenser
Superdrug pharmacy
09.2019 - Current
Sales advisor
Superdrug
06.2019 - 09.2019
Legal work experience
Tollers Solicitors
11.2018 - 11.2018
BTEC Business 90 credit diploma -
Northampton College
/2018 - /2019
AS Levels - Criminology, English Literature, Health and Social Care
Weston Favell Academy
/2017 - /2018
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