Isha Chawla
Long Sutton,ENG
Summary
Motivated intern with background in project management and research. Gained practical experience through hands-on roles, demonstrating capabilities in problem-solving, teamwork and adaptability. Demonstrated strong communication skills and ability to create impactful contributions to team projects. Possess diligence, quick-learning abilities, and commitment to achieving company goals.
Overview
11
11
years of professional experience
Work History
Support Worker
Capricorn Village
Long Sutton, Lincolnshire
06.2024 - Current
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Provided emotional and practical support to vulnerable adults.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
Sales Assistant
SHOEZONE
London, ENGLAND
02.2023 - 04.2024
- Provided excellent customer service to clients in person and over the phone.
- Used point-of-sale systems to track inventory levels and properly restock shelves.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Informed customers about current promotions and discounts.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Assisted customers with returns, exchanges and refunds.
- Resolved customer complaints in a timely manner.
- Assisted customers in locating products, providing detailed information and recommendations.
Pharmacist
MEDIHUB
GURGAON, HARYANA
01.2018 - 08.2022
- Reviewed prescriptions for accuracy and completeness prior to dispensing.
- Maintained records of patient profiles, including drug allergies, medications and medical histories.
- Assessed patient's knowledge of drugs, dosage instructions, interactions and contraindications.
- Managed the daily operations of a retail or hospital pharmacy.
- Advised customers on non-prescription medications such as over-the-counter drugs, herbals and nutritional supplements.
- Organized inventory control systems to maintain adequate stock levels for all products carried by the pharmacy.
- Verified accuracy of prescription labels before dispensing medications.
- Ordered, labeled, compounded and dispensed prescribed medications.
- Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
- Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
- Checked prescriptions for proper contents and labeling.
- Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols.
- Utilized pharmaceutical software to manage inventory, process prescriptions, and monitor drug interactions.
- Developed and maintained professional relationships with patients to provide personalized care.
- Conducted comprehensive medication reviews to identify, resolve, and prevent medication-related problems.
Chemist
SKY LABS
ROHTAK, HARYANA
09.2013 - 12.2017
- Coordinated with other departments to resolve technical issues related to process design or materials used in manufacturing operations.
- Operated sophisticated analytical instruments such as mass spectrometers, chromatographs, calorimeters, viscometers, refractometers, titrators, spectrophotometers.
- Investigated causes of contamination or unexpected variations in test results in order to determine root cause of problems.
- Performed chemical experiments to develop new products and processes for various industries.
- Monitored levels of essential materials and products to ensure availability.
- Investigated root causes for any discrepancies in inventory data.
- Created detailed reports on inventory movement, depletion, and replenishment rates.
- Performed regular cycle counts to verify accuracy of inventory balances.
Education
POST GRADUATE - Public Health
BRUNEL UNIVERSITY
London, ENG02-2024
BACHELORS OF PHARMACY - Pharmacy
UNIVERSITY OF HEALTH SCIENCES
ROHTAK07-2013
Skills
- Excellent math skills
- Great team player
- Effective communication skills
- Problem-solving skills
- Point of sale systems proficiency
- Quality assurance and control
- Outstanding interpersonal abilities
- Medication Dispensing
- Goal-Oriented
- Loss Prevention
- Analytical Thinking
Timeline
Support Worker
Capricorn Village
06.2024 - Current
Sales Assistant
SHOEZONE
02.2023 - 04.2024
Pharmacist
MEDIHUB
01.2018 - 08.2022
Chemist
SKY LABS
09.2013 - 12.2017
POST GRADUATE - Public Health
BRUNEL UNIVERSITY
BACHELORS OF PHARMACY - Pharmacy
UNIVERSITY OF HEALTH SCIENCES
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