Isha Barry
Swanley,Kent
Summary
A highly motivated and dedicated young professional with strong academic achievements in GCSEs and Level 3 studies. Possesses hands-on experience in various work environments, demonstrating adaptability, initiative, and a proactive approach to learning. Passionate about contributing to a positive and innovative workplace culture. Thrives both independently and as part of a team, with a strong commitment to personal and professional growth. Eager to bring energy, reliability, and a strong work ethic to a dynamic organisation.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Post-sale Specialist Apprentice
Christie’s
London
08.2024 - Current
- Increased client satisfaction by providing specialised support and advice.
- Coordinated supplier relationships, ensuring timely delivery of items.
- Collaborated effectively with cross-functional teams to create successful end to clients’ journey.
- Led training sessions for new employees.
- Supported staff with administrative needs.
- Produced spreadsheets for internal and customer-facing needs.
- Arranged collection and oversaw logistics with shipments.
Retail Assistant
Primark
Bromley
10.2022 - Current
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking and maintenance of products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered questions about store policies and addressed customer concerns.
- Increased sales and customer satisfaction through personalised servicing.
- Logged reports, expenses, receipts, and sales in company database.
Agency Worker
Gather and Gather
Charlton
10.2022 - Current
- Worked under constant deadlines that required prioritising tasks and flexible hours.
- Planned and coordinated logistics and materials for upcoming football matches.
- Working in different locations around London.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new team members on sales software system operation.
- Restocked and organised merchandise.
Barista
Costa Coffee
Dartford
10.2021 - 10.2022
- Listened carefully to customer requests and created delicious beverages, which improved sales.
- Ensured that health and safety protocols were adhered to.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Prepared bill and process payments.
- Maintained regular and consistent attendance with punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Intern
Ogilvy UK
London
10.2023 - 11.2023
- Worked within New Business Development team.
- Participated in workshops and presentations related to projects to gain knowledge.
- Assisted with several upcoming business pitches.
- Collaborated with senior management and their teams across company.
- Analysed problems and worked with teams to develop solutions.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Attended number of meeting in-person and remotely.
- Applied effective time management techniques to meet tight deadlines.
Education
Level 3 Studies - IB Business Management, IB Psychology and Finance
Wilmington Academy
Dartford, Kent 09.2016 - 05.2023
Skills
Social Media Engagement
Special Events Planning
Creative and Innovative
Strong Time Management
Customer Service
Leadership
Problem-solving
Decision Making
Effective Communication Skills
Multi-tasking
Team Collaboration
Public Speaking
Logistics Management
Attention to Detail
Voluntary Work Experience:
- MS word
- MS Excel
- MS Powerpoint
- Windows OS
- Social Media
- Survey Forms
Accomplishments
- Mentor
- Student Council
- Changemakers (NCS)
Hobbies
- Planning outings
- Journaling life experiences
- Reading thrillers
References:
Available upon request.
Voluntary Work Experience:
Osbon Pharmacy (July 2022)
- Arranged deliveries and organised invoices.
- Organised medication stock & shop floor stock.
- Administrated patients medication prescriptions.
Charity Dinner & Dance Event (November 2022)
- Attended meetings leading up to the event.
- Deliberated and implemented creative event concepts.
- Assisted with the promotion of the event.
- Coordinated schedules and timelines for the event.
Timeline
Post-sale Specialist Apprentice
Christie’s
08.2024 - Current
Intern
Ogilvy UK
10.2023 - 11.2023
Retail Assistant
Primark
10.2022 - Current
Agency Worker
Gather and Gather
10.2022 - Current
Barista
Costa Coffee
10.2021 - 10.2022
Level 3 Studies - IB Business Management, IB Psychology and Finance
Wilmington Academy
09.2016 - 05.2023