Managed case files, ensuring accurate documentation and prompt retrieval of information.
Drafted legal documents, including contracts, wills, and conveyances, adhering to precise legal requirements.
Reviewed legal documents for accuracy, clarity, and compliance with legal standards.
Assisted lawyers by researching and consolidating information from legal resources.
Prepared invoices and managed billing for legal services, ensuring timely payments.
Provided administrative support, including answering phones and managing correspondence.
Maintained confidentiality of sensitive information, upholding professional ethical standards.
Implemented a filing system for digital and physical documents, enhancing office organisation.
Ambassador
HASSL
Remote
01.2026 - Current
Promoted HASSL's charitable initiatives across online platforms, helping to raise awareness of the organisation's mission and programmes.
Engaged with students and young people to encouarge participation in events, campaigns and volunteering opportunities.
Represented the organisation in online discussions and community forums, acting as a positive advocate for its values.
Assisted with the promotion and organisation of online events and initiatives aimed at supporting community engagement.
Collaborated with other ambassadors to share outreach strategies and expand the organisation's digital presence.
Legal Assistant
Hegarty LLP
Oakham, Rutland
02.2025 - 05.2026
Maintaining organised and updated file systems for easy staff use.
Preparing and distributing quotes to potential clients.
Contributing to project management tasks, tracking progress, and coordinating with senior colleagues for timely completion.
Filing physical and digital copies of correspondence to maintain accurate, compliant and consistent records.
Handling phone calls and responding to emails on behalf of staff, keeping senior members free to focus on larger issues.
Maintaining accurate records and databases, ensuring data integrity and accessibility for relevant parties.
Supporting meetings by preparing materials, setting up spaces and taking notes.
Handling client inquiries via email, telephone and in person, delivering exceptional service and fostering positive relationships.
Managing case files, ensuring accurate documentation and prompt retrieval of information.
Drafting legal documents, including contracts and undertakings, adhering to precise legal requirements before review and sending off by my supervisor.
Preparing invoices and completion statements, managing billing for our legal services, and ensuring timely payments.
Developing relationships with third-party companies also involved in the transaction, ensuring all parties are updated and working efficiently to meet deadlines.
Preparing and distributing post-completion correspondence to clients, the solicitors working on the other side, lenders and third-party companies.
Homeware & Retail Assistant
Bunny & Clark
Uppingham , Rutland
11.2024 - 02.2025
Handled customer enquiries with professionalism, offering assistance when requested, to help meet their needs.
Collaborated with the business owner to achieve sales targets and contribute to the store's success.
Cultivated friendly customer relationships through providing helpful, friendly, and attentive service.
Maintained high standards of visual merchandising and organisation to promote store layout and product presentation.
Organised in-store promotions and events to attract new customers and retain existing ones.
Volunteer
LOROS Shop Uppingham
Uppingham , Rutland
09.2022 - 01.2025
Complied with the shop's guidelines to organise and price donated clothes, books, and homeware.
Received donations from the public and ensured they were stored safely.
Provided excellent customer service on the shop floor.
Created attractive displays throughout the shop.
Promoted the charities' gift aid scheme.
Created fundraisers for the charity to promote donations and raise awareness.
Provided support to community members and customers who were dealing with grief, bereavement, and loss.
Collaborated with fellow volunteers to achieve weekly shop targets and maximise outreach.
Engaged with customers and donors to better understand how I could help and provide an excellent level of service.
Waitress
Café Ventoux
Tugby, Leicestershire
02.2023 - 06.2023
Developed excellent customer service skills in a high-volume, fast-paced environment.
Managed and waited on 10+ tables at a time, increasing my multitasking abilities and efficiency whilst also maintaining attention to detail.
Resolved customer complaints with professionalism and empathy, turning potentially negative experiences into positive ones, and growing my confidence in serving the public.
Delivered friendly and fast service to process high-volume orders during peak times.
Optimised customer experience, serving each customer with a sincere, positive, and enthusiastic attitude.
Relied on my initiative when completing tasks outside of my role to make busy periods easier for other colleagues.
Communicated effectively with colleagues and customers, ensuring seamless and helpful service for all involved.
Education
A-Levels -
Leicester Grammar School Trust
2022 - 2024
GCSEs -
Leicester Grammar School Trust
2020 - 2022
Skills
Case management
Legal drafting
Document review
Billing administration
Records management
Contract preparation
Legal research
Administrative support
Extracurricular Activities
Marathon Runner - Completed the NYC Marathon 2024 and the Berlin Marathon 2025
Volunteering & Charity Work - I have completed 7 half marathons, raising money for a different charity every race. One highlight would be raising over £500 for Diabetes UK.