Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Isabelle Irving

Bellingham,NBL

Summary

Focused bar professional with great conversational skills, also good drinks knowledge with spirits, beer and wine, as well as limited knowledge of ales. Capable of maintaining the bar/restaurant area, and knowledge of cashing up, locking up and cleaning down for end of service. Great outgoing customer service skills, confident in any bar work and great at handling and serving customers.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bar staff member

ridsdale community group
Ridsdale, Northumberland
09.2021 - Current

Within my time at this job, I have gained experience in both bar work and waitressing. The bar related work included;

-Serving and making drinks,

-Collecting cash and card sales using a POS system

-Tap and change beer kegs quickly and efficiently

-Having experience in stock taking and overseeing deliveries.

Within my time at this position I received barista training, being able to make a selection of both hot and cold coffees, as well as brief knowledge of cocktail making. Waitressing wise I am able to handle multiple tables at once, ensuring their bills are correct and up to date on our till system, whilst keeping composure and calm and welcoming appearance to customers. I learned how to cash up and lock up, making sure both bar and food area are tidy for those opening. Similarly, Ive also done the opening shift, making sure everything is set up and ready for that days service.

Kitchen hand

riverdale hall hotel
bellingham , northumberland
03.2019 - Current

I have worked at this position for just over 5 years now, making my way from a kitchen porter to kitchen hand, preparing starters and deserts for a fairly busy restaurant, catering for tables between 10-30 people. because of the length of time spent at this job, I've built up great workplace relationship with staff, both those in kitchen and front of house. I have gained my level 3 health and hygiene qualification and also good knowledge of food preparation, handling and serving due to working closely with varying chefs. I have assembled and plated both starters and sweets in my time, and due to this I have high regard for presentation and what is acceptable to serve. Washing dishes and organisation of kitchen equipment is also something I'm used to. Closing down the kitchen such as spraying all stations down, doing dishes, sweeping and mopping and making sure equipment is off is my task when I'm on shift as I do close down the kitchen. This again ensures everything is tidy and clean for whoever is on breakfast shift.

Education

GCSEs - English literature

Haydon Bridge Community High School And Sports College
Hexham
09/2018 - 06/2021

GCSEs - English language

Haydon Bridge Community High School And Sports College
Hexham
09/2018 - 06/2021

GCSEs - Maths

Haydon Bridge Community High School And Sports College
Hexham
09/2018 - 06/2021

GCSEs - History

Haydon Bridge Community High School And Sports College
Hexham
09/2018 - 06/2021

GCSEs - Trilogy science

Haydon Bridge Community High School And Sports College
Hexham
09/2018 - 06/2021

GCSEs - Religious studies

Haydon Bridge Community High School And Sports College
Hexham
09/2018 - 06/2021

GCSEs - Physical education

Haydon Bridge Community High School And Sports College
Hexham
09/2018 - 06/2021

A-Levels - English literature

NCG
Newcastle upon Tyne
09/2021 - 05/2023

A-Levels - Law

NCG
Newcastle upon Tyne
09/2021 - 05/2023

A-Levels - Sociology

NCG
Newcastle upon Tyne
09/2021 - 05/2023

Bachelor of Arts - Law

Northumbria University
Newcastle upon Tyne
10/2023 -

Skills

  • Till balancing
  • Food preparation and safety
  • Dining room management
  • Outstanding customer service
  • Food running
  • Problem solving
  • Drivers license
  • Safe food handling
  • Espresso machine operation
  • Food service
  • Reporting and documentation
  • Cash register operation
  • Verbal communication
  • Changing beer kegs
  • Bar cleaning and maintenance
  • Spirits, beer and wine knowledge

Certification

Health and hygiene level 3, High speed training, 18/11/2022

Full driving license, 12/1/2023



Affiliations

  • volunteering with elderly patients with dementia

Timeline

Bar staff member

ridsdale community group
09.2021 - Current

Kitchen hand

riverdale hall hotel
03.2019 - Current

GCSEs - English literature

Haydon Bridge Community High School And Sports College
09/2018 - 06/2021

GCSEs - English language

Haydon Bridge Community High School And Sports College
09/2018 - 06/2021

GCSEs - Maths

Haydon Bridge Community High School And Sports College
09/2018 - 06/2021

GCSEs - History

Haydon Bridge Community High School And Sports College
09/2018 - 06/2021

GCSEs - Trilogy science

Haydon Bridge Community High School And Sports College
09/2018 - 06/2021

GCSEs - Religious studies

Haydon Bridge Community High School And Sports College
09/2018 - 06/2021

GCSEs - Physical education

Haydon Bridge Community High School And Sports College
09/2018 - 06/2021

A-Levels - English literature

NCG
09/2021 - 05/2023

A-Levels - Law

NCG
09/2021 - 05/2023

A-Levels - Sociology

NCG
09/2021 - 05/2023

Bachelor of Arts - Law

Northumbria University
10/2023 -
Isabelle Irving