Isabelle Hoyle
Rotherham,South Yorkshire
Summary
I am proficient in building rapport with customers through effective communication and a friendly outgoing attitude.
I have developed my skills in cash handling, till balancing, and beverage preparation, while maintaining high service standards in a fast-paced environment.
I am dedicated to further developing my customer service and teamwork abilities in a customer assistant role.
Overview
1
1
year of professional experience
Work history
Snack Bar Attendant
Wath Golf Club
Rotherham, South Yorkshire
04.2025 - Current
- Identified upselling opportunities, resulting in increased sales revenue.
- Ensured prompt and accurate service, enhancing customer satisfaction.
- Maintained cleanliness standards for a pleasant dining environment.
- Collaborated with kitchen staff to optimise snack bar operations.
- Managed cash transactions accurately, reinforcing team trustworthiness.
- Completed inventory checks for effective stock management.
- Greeted customers warmly, proactively reducing wait times.
- Operated shop cash register containing £200+ with zero errors.
Bartender
Wath Golf Club
Rotherham, South Yorkshire
07.2024 - Current
- Processed payments accurately, minimising discrepancies at end of shift tallying.
- Handled cash transactions securely, reducing risk of theft and fraud.
- Managed stock levels efficiently, avoiding shortages during peak hours.
- Trained new staff effectively to uphold service standards.
- Created an inviting atmosphere through friendly customer interactions.
- Adapted quickly to various situations, maintaining efficiency under pressure.
- Communicated clearly with kitchen staff for seamless food order coordination.
- Served guests beverages promptly, ensuring satisfaction.
Education
A-Levels - Fine art, 3D Design, Mathematics
Wath Academy
Rotherham UK 09.2024 -
GCSEs -
Wath Acdemy
Rotherham UK 09.2019 - 07.2024
Skills
- Stock rotation and control
- Multitasking in busy environments
- Efficient service delivery
- Cash handling and till balancing
- Beverage preparation and bar equipment usage
- Customer engagement and rapport
- Payment processing strategies
- Inventory tracking and management
- Positive attitude under pressure
- Patience with customers
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Snack Bar Attendant
Wath Golf Club
04.2025 - Current
A-Levels - Fine art, 3D Design, Mathematics
Wath Academy
09.2024 -
Bartender
Wath Golf Club
07.2024 - Current
GCSEs -
Wath Acdemy
09.2019 - 07.2024
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