Isabella Walker

• Responsible for developing and implementing HR strategic initiatives aligned to the overall business goals
• Delivery of the transformation people plan to support a full end to end technological transformation programme. Includes training and skills gap analysis, a full organisational design review, communication plan, employee engagement and wellbeing support
• Act as a trusted advisor to the Executive Team and Board on all people related matters
• Attendance at Board, Executive and Nominations & Remuneration committees to provide strategic updates
• Appointment of C-Suite roles and supporting the CEO with succession and development plans for the Senior Leadership Team
• Support the Board and Company secretary on board level appointments
• Review Executive total reward and bonus structures ensuring these are aligned to strategic priorities and drive the right behaviours
• Strategic lead and chair of the Sustainability Committee and supporting workstreams including DE&I
• Delivery of the wellbeing strategy and initiatives that promote physical, mental and financial wellbeing
• Enhance employee engagement, carry out regular survey and liaise with the employee representation consultation group

• Driving forward the DE&I strategy with focus on workplace accessibility, gender diversity and youth unemployment
• Managed complex employee relations issues, mitigating risks and dealing with employment tribunal claims, ACAS approaches and settlement agreements
• Designed a recruitment strategy aimed at diversifying and widening the talent pool of candidates whilst reducing cost
• Responsible for carrying out the annual pay review, salary benchmarking and benefits review to ensure the total reward package remains competitive
• Enhanced the capability of managers by delivering a training programme that included both practical and soft skills that are essential for good people management
• Implemented a performance management and succession planning framework which lead to over 60% of vacancies being appointed internally in 2024
• Reviewed, created and implemented HR policies in line with employment law changes and trends
• Carried out employee engagement surveys and supporting action plans to improve productivity, engagement and wellbeing
• Monitored evolving employment and regulatory changes to ensure compliance
• Implemented a role evaluation and grading system to enable reward and benefits to become more open, transparent and equitable
• Lead on several restructure programmes to ensure the desired organisational design and cost savings were achieved
• Project lead for the Society's response to the impact of COVID-19 resulting in being awarded 'Employee of the year in 2021'.

• Responsible for providing HR Generalist support to line managers and circa 1000+employees based at multiple sites across the UK
• Dealt with a high volume of complex employee relations cases
• Delivered training, development and coaching sessions to upskill line managers to effectively manage their teams
• Conducted exit interviews and communicated key insights to managers for improvement.
• Supported with restructures to ensure departments were maximising productivity and efficiency
• Carried out the role of HR Committee Secretary. The purpose of this group was to approve policy changes and change management programmes.

• supported with the design, development, testing and implementation of a new HR & payroll system. Including delivering training for managers and employees.
• accurately processed leave of absence requests, carried out return to work interviews and monitored absence data to use as triggers for management intervention.
• managed employee records in line with the internal retention schedule and data protection laws.
• processed subject access requests in a timely manner
• issued contracts, new starter paperwork and performed pre-employment checks
• developed KPI information and reports to closely monitor and analyse performance.
• processed and advised on family friendly related matters

Gained experience working in all HR disciplines including; Recruitment & Selection, Learning & Development, Policy & Governance, Payroll, Rewards & Benefits. Following which was offered a permanent role post graduation.