Summary
Overview
Work History
Education
Skills
Languages
Interests
Accomplishments
Timeline
Generic

Isabella Von Zweigbergk

London

Summary

Motivated professional demonstrating strengths in customer service and teamwork. Adapts to various roles, while maintaining high standards of cleanliness and safety. Committed to delivering exceptional service and contributing positively to team dynamics.

Overview

2
2
years of professional experience

Work History

Hospitality Team Member

Stoned LTD
, Devon
05.2023 - 10.2024
  • Executed duties as cashier, collaborating with cross-functional teams and assisting in culinary operations to enhance workflow efficiency.
  • Took payments using card readers and POS machines.
  • Addressed and resolved customer complaints with professionalism, turning negative experiences into positive outcomes.
  • Maintained high standards of cleanliness throughout establishment, preparation tables and dining areas.
  • Participated in health and safety training, applying knowledge to maintain a safe environment for guests and staff.
  • Remembered key menu features, ingredients and allergen information.
  • Adapted to various roles within the hospitality team, demonstrating flexibility and a broad skill set.

Hospitality Waiter

Fleur and Mimi's Cafe
, Devon
10.2022 - 01.2023
  • Assisted customers at café reception with orders and inquiries.
    Prepared a variety of desserts and coffee bar items for service.
    Handled delivery orders ensuring prompt and accurate dispatch.
  • Recognised and aided customers with special needs.
  • Answered phones politely and promptly while accurately recording and confirming reservations.
  • Greeted guests upon arrival, offering menus and providing detailed information on specials to enhance dining experience.
  • Coordinated with management to resolve any operational challenges, contributing to smooth restaurant operations.
  • Maintained safe hygiene and food handling standards for full compliance.
  • Maintained extensive knowledge of food, drinks and menus to answer customer queries.
  • Processed payments accurately, handling cash, card transactions, and splitting bills as requested by customers.

Education

Bachelor of Arts - Philosophy

University College London
City of london
2025 - Current

A-Levels - Philosophy

The Ilfracombe Academy
2023 - 2025

A-Levels - Psychology

The Ilfracombe Academy
2023 - 2025

A-Levels - Fine Art

The Ilfracombe Academy
2023 - 2025

GCSEs - English Language

The Ilfracombe Academy
2021 - 2023

GCSEs - English Literature

The Ilfracombe Academy
2021 - 2023

GCSEs - Mathematics Higher

The Ilfracombe Academy
2021 - 2023

GCSEs - Combined Science Higher

The Ilfracombe Academy
2021 - 2023

GCSEs - Geography

The Ilfracombe Academy
2021 - 2023

GCSEs - Religious Education

The Ilfracombe Academy
2021 - 2023

GCSEs - Fine Art

The Ilfracombe Academy
2021 - 2023

GCSEs - Photography

The Ilfracombe Academy
2021 - 2023

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Food hygiene
  • Operational efficiency
  • Positive communication
  • Time management
  • Flexibility
  • Patience under pressure
  • Communication excellence
  • Multitasking efficiency
  • Team coordination
  • Multilingualism

Languages

English
First Language
German
Proficient
C2
Swedish
Elementary
A2

Interests

  • running
  • ice skating
  • guitar
  • painting

Accomplishments

  • Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of daily task checklists.
  • Planned and coordinated creative projects resulting in increased efficiency.
  • Achieved multiple awards for academic excellence

Timeline

Hospitality Team Member

Stoned LTD
05.2023 - 10.2024

Hospitality Waiter

Fleur and Mimi's Cafe
10.2022 - 01.2023

Bachelor of Arts - Philosophy

University College London
2025 - Current

A-Levels - Philosophy

The Ilfracombe Academy
2023 - 2025

A-Levels - Psychology

The Ilfracombe Academy
2023 - 2025

A-Levels - Fine Art

The Ilfracombe Academy
2023 - 2025

GCSEs - English Language

The Ilfracombe Academy
2021 - 2023

GCSEs - English Literature

The Ilfracombe Academy
2021 - 2023

GCSEs - Mathematics Higher

The Ilfracombe Academy
2021 - 2023

GCSEs - Combined Science Higher

The Ilfracombe Academy
2021 - 2023

GCSEs - Geography

The Ilfracombe Academy
2021 - 2023

GCSEs - Religious Education

The Ilfracombe Academy
2021 - 2023

GCSEs - Fine Art

The Ilfracombe Academy
2021 - 2023

GCSEs - Photography

The Ilfracombe Academy
2021 - 2023
Isabella Von Zweigbergk