Isabella Shah
Ealing,Ealing
Summary
I am a dedicated and versatile individual who understands the necessity to be an adaptable and positive team player even in stressful situations. I demonstrate leadership and teamwork not only through previous employment but also outside interests, such as the Duke of Edinburgh Awards. I have attained rescue diver status, which includes first aid certification.
Overview
3
3
years of professional experience
Work history
Administrative assistant
Delamar Academy
London
07.2025 - Current
- Coordinated office operations by handling phone inquiries, managing correspondence.
- Organised and managed stock and kit bags for new courses.
- Helped Tutors get ready for classes, including products and paperwork.
- Modelled as necessary for classes.
- Typed up class reports and maintained an Excel spreadsheet of attendance for the students.
- Assisted with fire records and checking fire systems.
Hospitality team member
Imperial recruitment
London
07.2023 - 12.2025
- Maintained high levels of customer service by promptly addressing guest queries.
- Ensured optimal guest satisfaction through attention to dietary preferences and allergy information.
- Prepared tables swiftly, improving turnover rate.
- Ensured cleanliness of dining area for a pleasant dining experience.
- Streamlined communication between kitchen and floor staff for efficient service.
- Coordinated with bar staff to deliver drinks timely.
- Showcased abilities to work well in different teams of people and adapt to new locations/ building setups quickly as the job involved moving around 4 and 5 star hotels in central London.
Volunteering
Oxfam Charity Shop
London
11.2023 - 04.2024
- Communication capabilities with other staff and with customers
- Display organisation and pricing capabilities
Hockey coach
Harrow Hockey Club
Harrow
09.2022 - 03.2023
- Developed children's skills for improved game tactics.
- Particular emphasis on goalkeeping, including goalkeeper specific drills such as mobility exercises and reaction time challenges.
- Ensured safety regulations, minimised injury risks.
- Made sessions fun to keep children's interest, with regular, constructive feedback.
Education
Bachelor of Science - Sports science
University of Exeter
Exeter 09.2024 -
A-Levels - Chemistry, Psychology, Business Studies
Twyford CofE High School
London 09.2022 - 06.2024
GCSEs - 10 GCSEs (all above grade 6)
St Augustine's Priory
London 09.2017 - 07.2022
Skills
- Active member of the Exeter Ladies Hockey Club I have played hockey since the age of 12, including playing for an England Talent Academy whilst in school
- Bronze, Silver and Gold DofE
- Scuba diving- Open Water, Advanced, Nitrox, and rescue diver qualified (including first aid qualification)
- IT Skills: Full suite of Microsoft packages including Excel, PowerPoint and Word Google Drive, teams and Zoom
- Learning Spanish (basic conversational capability)
- LAMDA to grade 8 at distinction
References
References available upon request.
Timeline
Administrative assistant
Delamar Academy
07.2025 - Current
Bachelor of Science - Sports science
University of Exeter
09.2024 -
Volunteering
Oxfam Charity Shop
11.2023 - 04.2024
Hospitality team member
Imperial recruitment
07.2023 - 12.2025
Hockey coach
Harrow Hockey Club
09.2022 - 03.2023
A-Levels - Chemistry, Psychology, Business Studies
Twyford CofE High School
09.2022 - 06.2024
GCSEs - 10 GCSEs (all above grade 6)
St Augustine's Priory
09.2017 - 07.2022
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