Summary
Overview
Work history
Education
Skills
Timeline
Generic

Isabella Sankey

Petersfield,England

Summary

Dedicated professional with a strong foundation in customer service, demonstrating exceptional communication skills and resilience. Adept at managing time effectively while maintaining patience and composure in high-pressure situations. Committed to fostering understanding and empathy, with a focus on organisational excellence and career growth in client-focused roles.

Friendly and approachable with natural talent for creating positive customer experiences. Possesses excellent communication and problem-solving skills, honed through roles in hospitality and retail. Committed to delivering exceptional service and fostering customer satisfaction.

Overview

3
3
years of professional experience

Work history

Nursery assistant

Compass House Day Nursery
West Meon, Hampshire
03.2023 - Current
  • Fostered positive relationships with parents for better understanding of child's needs.
  • Ensured quality childcare by following safety regulations strictly.
  • Helped maintain attendance records guaranteeing accuracy and efficiency.
  • Supported teachers with daily routines for smoother classroom operation.
  • Observed children's behaviours, providing important insights into their development stages.
  • Provided timely feedback on each child's progress during parent-teacher meetings improving transparency and trust.
  • Provided care for children, ensuring their well-being at all times.

Babysitter/Part time nanny

Self employed
West Meon, Hampshire
06.2023 - 09.2025
  • Provided full-time care for two children (ages 4 and 1), ensuring a safe, nurturing, and engaging environment
  • Planned and implemented age-appropriate activities to support early learning, motor skills, and social development
  • Prepared nutritious meals and snacks, considering dietary needs and preferences for both children
  • Maintained a consistent daily routine, including naps, playtime, meals, and hygiene care
  • Handled minor illnesses and injuries with appropriate first aid and care, maintaining calm under pressure

Waitress

The Queen Inn
Winchester, Hampshire
09.2024 - 01.2025

. Provided exceptional customer service in a fast-paced dining environment, ensuring guest satisfaction

. Collaborated with kitchen staff and other team members to ensure smooth operation and timely service

. Promoted daily specials and upsold menu items to increase sales and enhance guest experience

. Delivered food and drinks promptly while adhering to quality and safety standards

. Managed multiple tables efficiently during peak hours, maintaining attention to detail and customer needs

. Maintained clean and organised dining area for customer comfort.

Kitchen porter

The Queen Inn
Winchester, Hampshire
08.2024 - 09.2024
  • Maintained cleanliness and hygiene of all kitchen areas, including floors, surfaces, and equipment
  • Washed and sanitized dishes, pots, pans, and utensils efficiently during busy service periods
  • Supported chefs and kitchen staff by restocking ingredients, unloading deliveries, and organizing storage areas
  • Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
  • Contributed to smooth kitchen operations by communicating effectively with chefs and front-of-house staff

Education

Diploma of Higher Education - Health and Social Care

Peter Symonds College
Winchester
09/2024 - 09/2025

GCSEs -

The Petersfield School
Petersfield, Hampshire
09/2019 - 06/2024

Skills

  • Patience and composure
  • Organizational skills
  • Time management
  • Understanding and empathy
  • Communication skills
  • Customer Service
  • Resilience

Timeline

Waitress

The Queen Inn
09.2024 - 01.2025

Kitchen porter

The Queen Inn
08.2024 - 09.2024

Babysitter/Part time nanny

Self employed
06.2023 - 09.2025

Nursery assistant

Compass House Day Nursery
03.2023 - Current

Diploma of Higher Education - Health and Social Care

Peter Symonds College
09/2024 - 09/2025

GCSEs -

The Petersfield School
09/2019 - 06/2024
Isabella Sankey