Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Isabella Sanctuary

Altrincham,Trafford

Summary

Experienced hospitality, with expertise in bartending and table service techniques. Demonstrates a strong work ethic and excels in customer service, including complaint handling and resolution. Proficient in payment processing and food and drink running, aiming to enhance guest satisfaction through efficient service delivery.

Dedicated bartender with 5 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.

Accomplished Business student, pursuing management, eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work history

Bartender

The Railway Pub
Hale, Greater Manchester , England
05.2020 - Current
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Communicated clearly with kitchen staff for seamless coordination of food orders.
  • Provided excellent service to customers, resulting in repeat business.
  • Developed rapport with regular patrons fostering a loyal customer base.
  • Promoted special events and offers effectively leading to increased footfall on those days.
  • Checked identification of customers to ensure legal drinking age compliance.
  • Trained new staff members effectively, ensuring top-notch service standards were maintained.
  • Recommended drinks to customers, increasing overall sales.
  • Welcomed guests with friendly conversation and fun atmosphere.
  • Built and maintained displays of spirits, enticing guests to make purchases.

Administrative assistant

Consumer Reclaim
Altrincham , England
04.2018 - 05.2025
  • Expedited document filing system with new, organised method.
  • Kept adequate office supplies on hand to support staff and business requirements.
  • Opened and routed business parcels and letters.
  • Gathered information, created charts and produced reports for staff.

Babysitting and childcare

family and friends
Altrincham, Trafford
01.2017 - 05.2022

My first job was babysitting, where I learned responsibility, patience, and the importance of clear communication. This experience helped me develop trust with families and strengthen my ability to manage tasks independently.

Processor

The Claims Guys legal
Altrincham, Trafford
07.2019 - 08.2019
  • Achieved optimal results with thorough quality checks at every stage of processing.
  • attended training sessions that enhance team skills and knowledge base.
  • Handled documents and correspondence, conforming to strict confidentiality policies.
  • Organised documents by file type and date of creation for easy retrevial.
  • Utilised advanced software tools, improving overall task efficiency.
  • Ensured timely delivery of tasks to meet project deadlines.
  • Followed strict regulatory guidelines, ensuring compliance in all tasks undertaken.
  • Processed data quickly and accurately, maintaining strong attention to detail.

Education

Bachelor of Arts - Business Management

Northumbria University
Newcastle upon Tyne
09.2022 - 06.2025

Skills

  • Bartending experience
  • Table service techniques
  • Customer Service
  • Strong work ethic
  • Customer complaint resolution
  • Complaint handling
  • Food and drink running

Affiliations

  • Painting
  • Fashion

Accomplishments

    - DOFE bronze award,

    -Netball team

Timeline

Bachelor of Arts - Business Management

Northumbria University
09.2022 - 06.2025

Bartender

The Railway Pub
05.2020 - Current

Processor

The Claims Guys legal
07.2019 - 08.2019

Administrative assistant

Consumer Reclaim
04.2018 - 05.2025

Babysitting and childcare

family and friends
01.2017 - 05.2022
Isabella Sanctuary