Isabella Buraimo

• Handled appointment scheduling to ensure smooth daily operations.
• Upheld confidentiality with sensitive information handling procedures.
• Maintained accurate logs of visitor entries for security purposes.
• Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
• Answered 40+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
• Collected and distributed incoming mail, employing strict confidentiality throughout.

I provided support and companionship to vulnerable individuals experiencing social isolation or loneliness, regularly connecting with them to offer a listening ear and emotional support. I helped build meaningful relationships through active listening, promoting well-being, and organizing social meetups. This role has strengthened my communication, empathy, and interpersonal skills, while also deepening my understanding of the importance of mental health and community support.

• Assisted with marketing properties to increase visibility in the market place.
• Inspected rental properties before and after tenancies, appropriately handling bond payments.
• Managed tenant enquiries, leading to improved customer service.
• Streamlined administrative processes by implementing organisational systems.
• Conducted property inspections, identifying necessary repairs and improvements.
• Created detailed inventory reports; aided accurate tracking of property contents.
• Coordinated maintenance requests, improving tenant satisfaction.

• Addressed customer needs promptly, resulting in positive feedback and loyalty.
• Collaborated effectively with team members to meet sales targets.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Maintained knowledge of current sales promotions helping customers make informed buying decisions.
• Handled high-pressure situations calmly, keeping store operation seamless during peak hours.