Isabel Shoebridge
Rugby
Summary
Team member with extensive experience in customer service, marketing, and hairdressing. Proven track record of delivering exceptional service in retail settings, assisting with product inquiries, and ensuring high standards of store presentation. Proficient in designing promotional materials, creating engaging content, conducting market research, and supporting social media initiatives. Strong administrative skills with a focus on professional communication and teamwork to achieve positive results.
Overview
3
3
years of professional experience
Work History
Marketing Assistant (Work Experience)
MSB Healthcare
Rugby, Warwickshire
05.2026 - Current
- Assisted in managing social media campaigns across multiple platforms. and content creation.
- Designing promotional materials, digital graphics and marketing content using Canva.
- Writing engaging product descriptions and website copy.
- Assisting with website updates and online product information.
- Conducting market research and competitor analysis.
- Contributing ideas to improve customer engagement and brand awareness.
- Working to deadlines while developing commercial awareness and professional business skills.
- Supporting the Marketing Department for a company specialising in women's health and wellbeing products.
Team Member
Rugby Garden Centre
03.2025 - Current
- Delivered exceptional customer service in fast-paced retail environment, enhancing customer satisfaction.
- Assisted customers with product enquiries and tailored recommendations, fostering informed purchasing decisions.
- Process customer transactions efficiently.
- Operate tills accurately and confidently.
- Collaborated with team to create positive customer experiences, ensuring seamless service delivery.
- Replenish stock and maintain attractive product displays.
- Maintain high standards of presentation throughout the store.
Hairdressing Assistant
Kate Webb Hair Salon
12.2023 - 09.2024
- Washed and prepared clients' hair for appointments, ensuring readiness for styling.
- Blow-dried clients' hair.
- Mixed hair colours and prepared tint bowls for application.
- Applied toners to clients' hair while collaborating with senior stylists.
- Trusted to colour members of staff's hair.
- Welcomed clients and created a friendly, professional first impression.
- Answered telephone enquiries and managed appointment bookings.
- Supported stylists during busy appointments, enhancing service flow and client satisfaction.
- Maintained excellent salon hygiene, cleaning workstations, equipment and towels.
- Prepared refreshments for clients, contributing to a welcoming atmosphere in the salon.
- Developed strong customer service, communication and teamwork skills.
Education
A-Levels - BTEC and Alevels
Ashlawn School
Rugby01-2026
GCSEs - Biology, Maths, Physics, English Language, English Literature, Chemistry, History, Spanish
Ashlawn School
RugbySkills
- Marketing and content creation
- Canva design
- Product copywriting
- Market research and competitor analysis
- Social media marketing and content planning
- Microsoft Office Suite
- Customer service and relationship building
- Retail operations
- Organisation and time management
- Teamwork and collaboration
- Strong written and verbal communication
- Problem solving
- Adaptable and quick to learn
- Professional telephone manner
- Inventory management
- Full UK driving licence with access to own vehicle
Custom
I enjoy marketing, business, fashion and beauty and like keeping up to date with current trends, particularly through social media. I enjoy creating digital content, learning new skills and finding creative ways to communicate with customers. Outside of work I enjoy going to the gym, walking my dogs, spending time with friends and family, and keeping organised through planning and goal setting.
Timeline
Marketing Assistant (Work Experience)
MSB Healthcare
05.2026 - Current
Team Member
Rugby Garden Centre
03.2025 - Current
Hairdressing Assistant
Kate Webb Hair Salon
12.2023 - 09.2024
A-Levels - BTEC and Alevels
Ashlawn School
GCSEs - Biology, Maths, Physics, English Language, English Literature, Chemistry, History, Spanish
Ashlawn School