Isabel Nyahwa
Shrewsbury
Summary
My passion for healthcare is driven by a commitment to lifelong learning. My experience in community care, particularly supporting individuals with learning disabilities, has reinforced the need for adaptable, patient-centred approaches. I am currently expanding my knowledge through further study to ensure I provide effective and compassionate care. I recognise the importance of clear communication and trust in building strong patient relationships. Dedicated to advocating for vulnerable populations, I am eager to contribute my skills to a team that values inclusivity and continuous improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Support Worker
Noma care
Shrewsbury, Shropshire
06.2023 - 04.2025
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Administered medication according to schedule, promoting optimal health outcomes.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
Community Health-Care Support Worker
Connect Provider
01.2020 - 03.2023
- Upheld high standards of confidentiality regarding sensitive personal information about clients.
- Documented daily care activities to provide comprehensive patient records.
- Monitored patient condition, timely reporting changes to healthcare professionals.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
- Provided assistance with personal care and hygiene tasks, maintaining respect and sensitivity throughout.
- Contributed to specialised care for people with dementia, re-enablement or people with continence difficulties.
Special needs assistant
Thuthukani Special Needs School
South Africa
02.2018 - 12.2020
- Liaised closely with parents and carers, establishing stronger home-school relationships.
- Provided one-to-one support to autistic children which improved their engagement in class activities.
- Managed classroom behaviour effectively, resulting in a calmer, more conducive atmosphere for learning.
- Enhanced learning opportunities by creating sensory activities for students with special needs.
Residential care worker
Cansa Satellite Care Home
South Africa
02.2015 - 01.2018
- Developed care plans, resulting in personalised patient care.
- Maintained a clean and safe living space through regular cleaning duties.
- Carried out administrative tasks, ensuring smooth running of operations on the floor.
- Partnered closely with multi-disciplinary teams, improved overall standard of care provided.
Education
NVQ Level 3 - Health and Social Care
LCPS
UK 01.2024 -
Certificate of Higher Education - Early Childhood Development
Caversham Institute of South Africa
South Africa 01.2019 - 12.2019
Certificate of Higher Education - Community Home Based Care
Caversham Institute of South Africa
South Africa 01.2021 - 12.2021
GCSEs - Ordinary Level
Sunnyside Girls High School
Zimbabwe 01.1998 - 11.2001
A-Levels - Geography, Management of Business & Mathematics
Mutare Girls High School
Zimbabwe 01.2002 - 11.2003
Skills
- Safeguarding
- Dementia care knowledge
- Infection control knowledge
- Medication Administration
- Record-keeping
- Learning disabilities support
- Manual handling and lifting
- Person centred care
- Team-oriented personality
- Strong verbal and written skills
- Excellent presentation and negotiation skills
- Emotional intelligence
Voluntary Experience
- NHS - Current
- Sath Volunteers - August 2024
Affiliations
- Cooking, Films, Music
References
References available upon request.
Certification
Training done in:
- Standards of Care 2023 - Noma Care
- Disabilities & Autism - Oliver McGowan - 2024
- Learning Disabilities & Challenging Behaviour - Noma Care 2024/2025
- Medication Awareness - Noma Care - 2023/2025
- Dysphagia & Epilepsy - Noma Care - 2023/2025
- Mental Capacity Act - Noma Care - 2025
- First Aid Certificate Refresher - Noma Care 2023/2025
- De-escalation Awareness - 2023/2025
Timeline
NVQ Level 3 - Health and Social Care
LCPS
01.2024 -
Support Worker
Noma care
06.2023 - 04.2025
Certificate of Higher Education - Community Home Based Care
Caversham Institute of South Africa
01.2021 - 12.2021
Community Health-Care Support Worker
Connect Provider
01.2020 - 03.2023
Certificate of Higher Education - Early Childhood Development
Caversham Institute of South Africa
01.2019 - 12.2019
Special needs assistant
Thuthukani Special Needs School
02.2018 - 12.2020
Residential care worker
Cansa Satellite Care Home
02.2015 - 01.2018
A-Levels - Geography, Management of Business & Mathematics
Mutare Girls High School
01.2002 - 11.2003
GCSEs - Ordinary Level
Sunnyside Girls High School
01.1998 - 11.2001
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