Isabel Kimpton Puebla

* Delivered high quality support and guidance to patients and families, enhancing their overall experience.

* Always consistently provide empathy and patience when supporting individuals and adhering to safeguarding/governance and data protection standards.

* Educated patients and families with support regarding appointments, treatments and care plans.

* Worked with wider multi disciplinary teams to ensure quality care and communication is provided along with effective problem solving.

* Built strong professional relationships with colleagues, patients and families through communication and excellent interpersonal skills.

* Managed multiple priorities, ensuring accurate electronic documentation and records while maintaining confidentiality and company policies.

* Responded to numerous enquiries, providing clear information and solutions to resolve concerns efficiently.