isabel kilbane

As a Front of House Team Member at Smoke and Pepper, Reading. I learned similar skills to my previous job, I learned how to keep both the floor and table's tidy for customers, and constantly communicate with customers so they feel welcomed. During my time as Smoke and Pepper I developed skills working on the till, taking orders and handling cash.

As a Food and Beverage Team Member at LegoLand Windsor Resort, I worked in 2 different positions; Front & Back of house.

FoH:

• Delivered orders promptly, ensuring high levels of customer satisfaction.
• Achieved efficient workflow with proper time management.
• Assisted in stock take, maintaining sufficient inventory at all times.

Ensured workplace cleanliness with regular maintenance tasks.

BoH:

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• Maintained high standards of food hygiene, securing customer trust.
• Developed training programs, leading to skill enhancement.
• Displayed teamwork skills to improve overall productivity.
• Collaborated effectively with team members to meet project deadlines.