Isabel Goldsworthy
Marlow,Buckinghams
Summary
Organised and reliable Administrator with a proven ability to thrive in fast-paced environments. Recognised for excellent communication skills, adaptability, and the ability to manage multiple roles, including Secretaries, Workflow Coder, Registrations, and Reception. A quick learner, consistently delivering high-quality results and adjusting priorities when facing staff shortages or high workloads to ensure seamless operations.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Medical Secretary & Clinical Coding Analyst
Marlow Medical Group
Marlow, Buckinghamshire
02.2025 - Current
- Once completing my apprenticeship, I was promoted to a full-time role with two key responsibilities: Medical Secretary and Clinical Coding Analyst.
- Managing patient referrals, advice & guidance and coordinate communication with external organisations (e.g. hospitals, clinics)
- Accurately code diagnoses and procedures, ensuring compliance with coding standards and regulations.
- Direct patient letters to relevant departments, ensuring correct processing and follow-up.
- Assist in maintaining and organizing patient records, ensuring confidentiality and compliance with data protection laws.
Business Administration Apprentice
Marlow Medical Group
Marlow, Buckinghamshire
10.2023 - 02.2025
- Ensuring that all administrative tasks are completed with a high degree of accuracy, safeguarding the integrity of patient medical records.
- Collaborated with teams across Reception, Workflow, Secretarial, Registrations, and Blood Results Assignment.
- Managed patient queries, coordinated appointments, and handled referrals through the CPCS system in Reception.
- Handled patient deductions, registrations, and organised paper-based medical records in Registrations.
- Assigned test results to doctors based on urgency and severity in Blood Results Assignment.
Sales Assistant
Toymaster
Marlow, Buckinghamshire
07.2022 - 08.2023
- Accurately calculated totals and ensured precise till balance.
- Provided excellent customer service, by assisting customers in selecting products which meet their needs.
- Worked closely with the store manager to ensure stock availability and conducted accurate stocktakes.
- Reorganised the shop floor layout to enhance product visibility and customer accessibility.
Education
GCSEs -
Great Marlow School
Marlow, Buckinghamshire 09.2019 - 07.2021
A-Level & BTEC's -
Great Marlow School
Marlow, Buckinghamshire 09.2021 - 07.2023
Apprenticeship -
Intec Business Colleges
Marlow, Buckinghamshire 10.2023 - 02.2025
Online Diploma's -
E-Learning College
Marlow, Buckinghamshire /2024 - /2025
Skills
- Adaptability
- Customer service skills
- Medical coding knowledge
- Multitasking
- Reliability
IT Systems
- ICE System
- Microsoft (Word, Excel, Outlook, PowerPoint)
- NHS E-referral Service (ERS)
- SystmOne
- System Surgery Connect
Timeline
Medical Secretary & Clinical Coding Analyst
Marlow Medical Group
02.2025 - Current
Business Administration Apprentice
Marlow Medical Group
10.2023 - 02.2025
Apprenticeship -
Intec Business Colleges
10.2023 - 02.2025
Sales Assistant
Toymaster
07.2022 - 08.2023
A-Level & BTEC's -
Great Marlow School
09.2021 - 07.2023
GCSEs -
Great Marlow School
09.2019 - 07.2021
Online Diploma's -
E-Learning College
/2024 - /2025
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