ISAAC EDEM SEMABIA
Dagenham,Barking and Dagenham
Summary
Distinguished student in pursuit of IT Manager position. Quick-learner and enthusiastic in learning dynamics of job. Flourishes independently and in team-setting.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
IT manager
GEARUP I.T SOLUTION SERVICES
Accra , Ghana
05.2021 - 12.2023
- Controlled department budgets by sourcing cost-effective solutions.
- Oversaw execution of IT projects from inception to execution.
- Maintained system security through regular testing and servicing.
- Communicated with clients to determine methods of accessing required information.
- Managed technology resources within department budgets.
- Monitored and updated software certifications for full compliance.
- Installed new technologies without disrupting workflow.
- Negotiated cost-efficient prices with vendors for new systems and services.
- Directed installation and configuration of computer hardware, operating systems and applications.
- Identified and recommended cost-effective technology solutions.
- Upgraded hardware and software regularly for optimized systems performance.
- Acted as first point of contact for hardware and software troubleshooting queries.
- Successfully delivered on tasks within tight deadlines.
IT officer
TYNDALE SERVICES
Accra, Ghana
02.2017 - 03.2021
- Oversaw administration including for job scheduling, user account management and infrastructure replacement.
- Presented technical solutions clearly in written or oral reports to enhance understanding.
- Diagnosed and troubleshot software and hardware faults in person.
- Maintained system security through regular testing and servicing.
- Offered flexible assistance to resolve major system issues outside of normal working hours.
- Installed new technologies without disrupting workflow.
Education
Diploma in Network Engineering - Computer Hardware and Network Engineering
National Institute of Information Technology(NIIT)
Ghana 03.2008 - 04.2010
Professional Certified for Computer Hardware and N - Computer Hardware and Networking
IPMC
Ghana 06.2004 - 11.2006
Skills
- IT security and networking
- Hardware troubleshooting
- Windows operating systems
- Problem-solving
- Communication skills
- Training and development
- Reporting template development
- Networking systems
- Cctv systems installation
Timeline
IT manager
GEARUP I.T SOLUTION SERVICES
05.2021 - 12.2023
IT officer
TYNDALE SERVICES
02.2017 - 03.2021
Diploma in Network Engineering - Computer Hardware and Network Engineering
National Institute of Information Technology(NIIT)
03.2008 - 04.2010
Professional Certified for Computer Hardware and N - Computer Hardware and Networking
IPMC
06.2004 - 11.2006
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