Isaac Thornton
Morecambe,Lancashire
Summary
"A versatile and dedicated professional with extensive experience in high-pressure, regulated public service and licensed environments. Proven expertise in supervision, management principles, and personnel development, with a deep understanding of safety protocols and procedural adherence. Adept at managing complex business requirements and maintaining high workmanship standards while ensuring full compliance with venue licensing and public safety regulations. Punctual, flexible, and committed to continuous professional growth."
Overview
9
9
years of professional experience
Work history
General Manger
Stonegate Pubs
Lancaster, Lancashire
05.2022 - Current
- Built high-performing teams to achieve organisational objectives.
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Established successful partnerships with other companies for mutual growth.
- Improved staff retention with robust HR policies and procedures.
Deputy Mangaer
Stonegate Pubs
Morecambe, Lancashire
09.2020 - 05.2022
- Supervised team members for optimal task completion.
- Managed daily operations for smooth running of the office.
- Conducted performance evaluations, enhancing individual employee development.
- Collaborated with the manager to achieve organisational goals.
Bar Team Member
Stonegate Pubs
Lancaster/Morecambe, Lancashire
09.2017 - 09.2020
- Introduction to the Licensed Premises and Entertainment Industry
- Safe Cellar Management – Utilising Safe Systems Of Work (SSOW) and Standard Operating Procedures (SOP's)
- Carrying out planned and Reactive Maintenance, often in high pressure situations
- Organising staff rota's, demonstrating flexibility to cover shifts with late notice
- De-escalating heated situations and communicating with people in difficult circumstances
- Liaising with Local Authorities such as Police, Ambulance and Local Council
Education
A-Levels -
Ripley St Thomas School
LancasterGCSEs -
Lancaster Boys Grammer School
LancasterTimeline
General Manger
Stonegate Pubs
05.2022 - Current
Deputy Mangaer
Stonegate Pubs
09.2020 - 05.2022
Bar Team Member
Stonegate Pubs
09.2017 - 09.2020
A-Levels -
Ripley St Thomas School
GCSEs -
Lancaster Boys Grammer School